Tunghai Deming Scholar Lectures 2008

2008 Tunghai Deming Scholar Lectures

William Scherkenbach is currently Vice President Quality Management, Six Sigma and Best Practices for Liteon Technology Corporation. He and his wife reside in Taipei. He is recognized as one of the world’s foremost authorities on the subject of Quality and its implementation. Bill has over thirty years experience of successfully delivering for diverse clients higher quality at lower costs. His career has been optimally balanced between consulting and line assignments: Samsung, Dell, Lexmark, Ford, US Department of Defense, US Department of Energy, Booz Allen & Hamilton, Tokai Rika, South Fulton Medical Center, British Aerospace and EDS.

He is a graduate of the U.S. Naval Academy. He also has a graduate degree from New York University’s Graduate School of Business, where he studied under Dr. Deming.

Bill has frequently been the keynote speaker at major conferences on quality and management as well as annual executive meetings. He has written numerous articles on the subject of quality and his work has been included in several recent books as well as two PBS documentaries.

He is the author two often cited, best-selling books on the management of quality: The Deming Route to Quality and Productivity and Deming’s Road to Continual Improvement. He also is a co-author of a CD-ROM entitled "Deming: Best Efforts Are Not Enough!" His latest work is a DVD-ROM that is the second in a series on Breakthrough Performance which applies the best of Deming's methods to the improvement of the individual.

He is a recipient of the Deming Medal and The Engineering Society’s Gold Award. He is a past member of the Board of Directors of the Quality Insurance Congress, the American Society for Quality Control (ASQ), and The University of Texas Center for Performance Excellence. He was adjunct to the University of South Florida where he taught graduate level courses on quality management.

Aim and Content of Lectures

Lecture One: Dr. Deming’s System of Profound Knowledge is the culmination of his life-long work to improve government and industry.

Lecture two: Statistical Thinking and Psychology are paired because the only reason to collect and analyse data is to take action. Action involves other people.

Lecture Three: Systems Thinking and Knowledge are paired because solutions in a chimney of knowledge are often aided by thinking outside of that body of knowledge.