「華人戴明學院」是戴明哲學的學習共同體 ,致力於淵博型智識系統的研究、推廣和運用。 The purpose of this blog is to advance the ideas and ideals of W. Edwards Deming.

2008年7月30日 星期三

Columbia 大學兼課

我查一下可能還沒介紹Columbia 大學商學院的 Deming Center 當然 那比不上下述的精彩
Deming 在紐約市有一小套房 周一半天在紐約大學(50年以上) 半天在Columbia 大學 兼課 (約10年)
比較有趣的問題 是 這賺不了什麼錢的......

Columbia 大學 科技史一瞥

人多以母校貴。胡適先生在195368日的日記錄 World Telegram的新聞:Columbia Started the Atomic Age 「其中記1938年底至19391……」(胡適日記全集 - Google Books Result9 31--他說當時科學家雲集該大學實為 independent convergence一例)

當然胡適博士忘掉當時那傲報紙已改名 如下說明

In 1950, the World-Telegram acquired the remains of another afternoon paper, the New York Sun, to become the New York World-Telegram and Sun. The writer A.J. Liebling described the "and Sun" portion of the combined publication's masthead as resembling the tail feathers of a canary on the chin of a cat.

2008/7/31早上在BBC看到連載的 The Long Goodbye 談失智之問題

主要是Columbia大學為主導的找其基因之專案 TAUB
The Taub Institute for Research on Alzheimer's Disease and the Aging Brain is the
... The institute brings together Columbia university researchers and ...


英國主要報章頭版今天(7月30日)各說各話。

《每日電訊報》和小報《每日郵報》報道,新一代的老人痴呆症(阿耳茨海默氏病)藥物可以逆轉患者的症狀。

《每日電訊報》說,新研製的藥物"rember"能夠恢復腦部最受影響部分的功能,作進一步研究的話,這藥物還有可能防止老人痴呆症的出現。

談Google Knol和Cuil

最近幾天我有機會用deming相關的字眼來測試google 的 knol和它的對手 cuil
現在簡單記一下我的看法

我們經長可以讀到諸如下文之報導

Google`s Wikipedia Answer: A Second Shooter on the Google Knol ...
eWeek - New York, NY
By Jack Margo Google Knol tries to out Wiki Wikipedia. Just as you settled on Wikipedia as your de-facto source for all information, Google Knol jumps onto ...

其實我想Wikipedia的地位已建立
我幾年前同梁先生談它與大英百科的比較
當然某些條目大英好得多
尤其它的多種語言方式更是了不起
然而對於大部分人而言 wikipedisa的已夠用
更難能可貴的是wikipedia的範圍可能是大英的十百輩倍

google的knol 現在還很貧乏 似乎只英文
我看read beads experiment 許多偏見 差得多
不過評論中的負面字眼多會自動隱藏起來




---

New Search Engine Boasts Depth
Start-up Cuil plans to introduce a search engine that claims to cover three times as many Web pages as Google. It aims to deliver better results than other major search engines by searching across more pages and studying them more accurately.

用GOOGLE查該公司 有簡體字新聞
www.cuil.com

拭目以待

We’ll be back soon...

Due to overwhelming interest, our Cuil servers are running a bit hot right now. The search engine is momentarily unavailable as we add more capacity.

Thanks for your patience.


之後我進去試用 deming 來查這種號稱以context為主導的搜索引擎

覺得還不錯

不過沒有到讓我驚豔之地步

這主要是我對其第1-2頁都很熟悉

而google 可能更多資料 讓讀者更困惑


Town questions employee evaluation methods

年度考績問題在"戴明領導手冊"等書之中談得不少
不過世間組織多 經常重新發明問題
如下之美國某鎮遭到工會杯葛

Town questions employee evaluation methods

SOUTHINGTON - While town administrators have long held that yearly evaluations of municipal department heads were of little use, members of the town council are asking for more information on ways to measure job performance.

Councilor Anthony D'Angelo brought up the subject of job evaluations at the council meeting Monday, when he asked Town Attorney Mark Sciota to look into the idea of evaluating the job performance of department heads.

To the surprise of several council members, Town Manager John Weichsel said that municipal employee evaluations have not been done in town for years.

Weichsel cited the opinions of Peter Drucker as one of the reasons for not doing yearly evaluations.

"They sometimes do more harm than good," Weichsel said, adding that yearly performance evaluations are controversial and might be difficult with unionized workers.

Drucker, who died in 2005, was a writer and management consultant who is widely considered to be the father of modern management principals. He advocated use of the Management by Objective method of evaluating performance. Essentially, after objectives are identified, the employee is expected to work toward the goal and audit themselves on how they are doing, with immediate input from employers.

According to Weichsel, municipal managers and employees are evaluated daily as they perform their duties.

"We do it every day," he said.

D'Angelo, however, said he felt it was important for the members of the council to have a way of looking at how a manager is performing duties because it also would point out the good things employees were doing.

Councilors Christopher Palmieri and John Barry agreed that having a way of evaluating performance would be an asset for managers, councilors and the employees.

"It's hard for me to believe that in 2008 a union would hinder an evaluation," Barry said.

Councilor Nicholas DePaola, who also is a business owner, pointed out that the town's police department and school employees are subject to yearly, or more frequent, evaluations.

Weichsel said that the town would look at how yearly evaluations could be done and indicated that forms used in the past might be still available.

At D'Angelo's request, Sciota said he would put together a plan for evaluations and deliver it to the council by the fall.

國際貿易中的"質"的問題

戴明修練之重要性

戴明博士(1900-1993)以曾參與創建日本現代經濟奇蹟之美國品管大師而著名,而他為世界級管理哲學家之地 位,也漸為世人所公認。自他開始赴日本工作以來之五十年,戴明博士已建立一套完整系統,即其晚年所稱之淵博知識體系(Deming's System of Profound Knowledge)。

戴明博士的「淵博知識體系」,指志在從事組織「轉危為安」「長治久安」的轉型領導者,都必須能稍為體會、欣賞、融 會、貫通四大核心價值、知識(1)整體系統觀(2)系統的變異觀(3)知識理論(4)心理學。這是一精微高妙的「新經濟學」--適用於工商業、政界、教育 界等等。也是個人修養精進、公司發達、社會繁榮、世界和平所不可或缺的。



我們可以根據這些來思考當今的國際貿易中的"質"的問題
譬如說過去幾年的產品含鉛過量 食物藥物等不安全 標示証照造假...
今天讀到的一則
Japan bans lobster shipments after FDA warning
Boston Globe - United States
PORTLAND, Maine—Shipments of North American lobster, also known as Maine lobster, have been banned by Japan because of a misunderstanding over safety, ...


下文取自WSJ 很值得當入門的思考


多哈談判以外的世界經濟潤滑劑

2008年07月30日14:58



Daniel Ikenson

實早在這周之前﹐世界貿易組織(WTO)
多哈回合談判就已經破裂過無數次了。可是除了日內瓦、布魯塞爾和華盛頓的權力機構之外﹐很少有人悲傷苦惱﹐因為這些年來世界經濟已經發生了巨變。

WTO的報告顯示﹐在多哈談判時斷時續的七年間﹐全球年貿易流量增長了70%﹐達到14萬億美元。根據聯合國貿易和發展會議(UNCTAD)的數據﹐外商直接投資的年流量增加了25%﹐至1.5萬億美元。國際貨幣基金組織(IMF)指出﹐全球經濟規模擴大了30%﹐已達54.4萬億美元。如果各國政府都能大力加強各自的“貿易便利化”措施﹐這種積極的趨勢將會延續下去。

“貿易便利化”的舉措包括精簡跨境貿易所涉及的行政及實際流程。這類改革措施已經對促進全球貿易、投資和產出發揮了功不可沒的作用。

包括世界銀行(World Bank)的斯米恩•迪亞科夫(Simeon Djankov)和約翰•威爾森(John Wilson)在內的全球優秀經濟學家指出﹐“貿易便利化”對增加全球貿易流量起到的作用要甚於進一步降低關稅所帶來的影響。降低關稅固然重要﹐但如果繁復的海關流程和薄弱的物流及通信體系依然未有改變﹐那麼縱然降低關稅也不會促進貿易的發展。

不過“貿易便利化”正逐漸取得進展。世界銀行指出﹐過去三年中有55個國家實行了68項簡化貿易流程的改革舉措。以印度為例﹐它引入的一套網上報關係統可以在運貨船只抵港前就開始處理報關程序﹐為進出口商節省了七天時間。此外﹐盧旺達對其海關保稅倉庫設施進行了一定程度的私有化﹐不僅促進了新倉庫的建設﹐還降低了40%的貯藏費。

然而﹐前面的路依然漫長。世界銀行最新進行的“生意人”(Doing Business)調查向我們介紹了一個也門漁業出口商的故事。這個名叫塔力克(Tarik)的出口商﹐其生意由於長期存在的繁瑣出口流程而受到了限制。他原本能以每公斤5.2美元和1.1美元的價格分別向德國和巴基斯坦出口新鮮金槍魚和冷凍金槍魚﹐但由於等待政府出口批文的時間平均要花上33天﹐因此他只能向德國賣出300噸鮮魚﹐而向巴基斯坦賣出1,700噸凍魚。他每年為此付出的機會成本可能達到700萬美元。

曾在《經濟學家》(Economist)當過貿易記者的羅伯特•加斯特(Robert Guest)在卡圖研究所(Cato Institute)近日舉辦的一次論壇上發言﹐向人們講述了啤酒是如何從一個喀麥隆港口運送到該國的內陸雨林的。一次原本要不了一天的行程卻走了四天﹐貨車因沿途設立的關卡停了47次﹐向工作人員支付通行費和其他費用。

壁壘減少﹐貿易自然就會增加。這些壁壘不僅是指關稅﹐還包括腐敗、行政低效、繁文縟節、交通壟斷以及落後的技術。各國政府已開始積極減少這些壁壘﹐因為他們意識到在其國內開展業務的公司數量和質量、就業率、投資額以及經濟增長從某種程度上來說都取決於政府為實現“貿易便利化”而採取的措施。

斯蒂芬•克里斯考夫(Stephen Creskoff)最近在《國際貿易與關稅》(Global Trade and Customs Journal)雜志中指出﹐如果出口的美國貨物從倉庫運抵港口以及進口貨物從美國港口運抵國內倉庫所需的時間平均縮短一天﹐美國每年的貿易額將增加近290億美元。這一數字比經濟學家預計美韓自由貿易協定所能帶來的美國貿易年增幅還要高。

為減少傳統貿易壁壘而達成的協議固然很受歡迎﹐但貿易國手中也有不少“好牌”﹐它們自己也能採取變革。

(編者按:本文作者是卡圖研究所貿易政策研究中心的副主任。)

Quality Movement Is Transforming Medicine

How the New Quality Movement Is Transforming Medicine.

W. Edwards Deming (1900-93)生前就這樣說過

“The best way for a student to learn a skill is to go to work in some good company (or hospital), under masters, and get paid while he learns.” W. Edwards Deming, Out of the Crisis




Re: QRDC開會7/11記錄
我常說 我可以寫出不在會議記錄中的許多事情
上次會議中 我強力建議品質學會成立healthcare 委員會
我說日本科技連盟 JUSE多年前就出版過"醫療品質手冊"
我說..... 我說.....

現在 用紐約時報的一篇書評代替"我說"

唯一要補充的是 提議人似乎也可以當跑腿...

謝謝王主委

2008年7月29日 星期二

通信錄2008/7/29

通信錄

2008/7/29

2008年 悟

早已過 "我今四十餘,從此終身閒。若以七十期,猶得三十年。"白樂天

胡適
不作無益事,
一日當三日。
人活五十年,
我活百五十。

--針對

· A note for 2008 Tunghai Deming Scholar Lectures

Bill to Hanching:

Looks good. Profound Knowledge is a good topic for the lectures. You might point to Deming's influence on key Japanese companies and recognized industries, if the mention of Japan doesn't stir up controversy. You might bring up the competitiveness with India companies wining Deming Awards recently.

hc找到一錯字】

......

****

網路談人材

: 在台灣嗎?很難得看到你。

Chen: 是阿 我在台灣 我減少上網次數

me: good idea

Chen: 我最近有一人才培育的體會與鍾sir分享

me: 請說

Chen: 有人問說人才怎麼培訓

我現在覺得 人才就是人才 人才是無法培訓的

主管能作的 只有辨別某人是不是人才

me: 要有機會讓它發揮 : 這是多維的能力

Chen: , 有機會讓他嘗試以辨別

就像小孩子唸書的本事不太行 去惡補也是沒用的

倒不如試試看他在其他領域是不是塊料

從未聽說諾貝爾獎得主是惡補來的

me: 沒錯 你的主要心得是...

Chen: 這是最近的一個體會 我的team裡面明顯的有些人是不太行的

me: 可是能不能互補

Chen: 我開始覺得我應該找其他人來試試看

應該說不是很適合當開發員

或是說沒有更盡一步的潛力

me: 開發是特別 如何一開始就投入其中 是否從資深中去找

Chen: 新人看他的反應

有的人就是很好奇;有的人就是比較頓;有的人似乎作事情就不會很專注

因為我現在有小孩

看他們好像在看20年後我的小孩一般

我發覺那很容易區別的 真的

me: 你很資深 不能要求人人如此

各代應有其"利基"

Chen: 同期進來的人, 同樣交付類似的任務

比如說碰到困難 有的人會放著不作

等到你問他才說碰到困難了

有的人會想, 有的人會問

他大概不知道我在觀察他們, 不過真的很有趣

me: 其實主管績效靠部屬

我與以前的開發工程師保持連絡他們現在都比我行

Chen: 不過我會覺得可以比"需要的人"再多開一個缺

me: 當然 這是好主意

Chen: 有多一個人來看看, 對我而言算是投資吧

現在小朋友說走就走

me: 其實DEMING認為所有這些 都是投資

Chen: 那我從實務中學到這點了

我覺得就好像父母

如果你有注意小孩

me: 今天讀到:信望愛之外,還有LUCKY

Chen: 同樣是哭 肚子餓跟不舒服跟亂哭是不一樣聲调

me: 你信心多 因為有小孩 那天你會……

Chen: 如果有注意小朋友表現, 好的和中等的或是比較差的

也真的很明顯

可不可栽培也很明顯

me: 基弘 我們總結一下 這些整理之後再發NEWSLETTER

Chen: 你說

me: 我沒懂具體個案 你最近公私心得融合一起

我認為 大家同事一場 最重要要想辦法帶心 讓人發展、發揮

Chen: Thanks for the wisdom.

me: 剛看到STARBUCKS澳洲關61 其實 跟對公司很LUCKY

Chen: 的確

決策是上層, 受苦是下層

me: Peter Drucker once said, "whenever anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission. ...

法美電信 ALCATEL-LUCENT雙老大剛下台Alcatel-Lucent Chiefs to Step Down

我不打擾你晚餐時間 以後有空聊

Chen: bye. busy on phone call.


昨天談話中的知名洋公司事情今天WSJ 都有翻譯呢:

阿爾卡特朗訊兩位高管將離任
阿爾卡特朗訊週二表示﹐首席執行長帕特里希亞•盧索與董事長西澤•楚魯克將離任。此前該公司宣佈連續第六個財政季度出現淨虧損。

星巴克再度裁員
星巴克進一步裁減了將近1,000名員工﹐並宣佈將關閉61家澳大利亞分店﹐再顯這家咖啡連鎖店處境艱難的現狀。


2008年7月27日 星期日

悟真寺

約1992年我在日本京都某居家之大屏風狂書此詩 驚訝異常

歸國買白氏全集 讀樂天之長詩 曰人生盡在山間區折中

1998-99年幾次請朋友幫忙打字 都無法成篇

2005年四月二十日張 瑞麟兄初稿 回hcl"有無法將??處補上"?


429_33 游悟真寺詩(一百三十韻)】白居易

元和九年秋,八月月上弦。我游悟真寺,寺在王順山。
去山四五里,先聞水潺湲。自茲舍車馬,始涉藍溪灣。
手拄青竹杖,足蹋白石灘。漸怪耳目曠,不聞人世喧。
山下望山上,初疑不可攀。誰知中有路,盤折通岩巔。
一息幡竿下,再休石龕邊。龕間長丈餘,門戶無扃關。
仰窺不見人,石發垂若鬟。惊出白蝙蝠,雙飛如雪翻。
回首寺門望,青崖夾朱軒。如擘山腹開,置寺于其間。
入門無平地,地窄虛空寬。房廊与台殿,高下隨峰巒。
岩崿無撮土,樹木多瘦堅。根株抱石長,屈曲虫蛇蟠。
松桂亂無行,四時郁芊芊。枝梢裊青翠,韻若風中弦。
日月光不透,綠陰相交延。幽鳥時一聲,聞之似寒蟬。
首憩賓位亭,就坐未及安。須臾開北戶,万里明豁然。
拂檐虹霏微,繞棟云回旋。赤日間白雨,陰晴同一川。
野綠簇草樹,眼界吞秦原。渭水細不見,漢陵小于拳。
卻顧來時路,縈紆映朱欄。歷歷上山人,一一遙可觀。
前對多寶塔,風鐸鳴四端。欒櫨与戶牖,恰恰金碧繁。
云昔迦葉佛,此地坐涅槃。至今鐵缽在,當底手跡穿。
西開玉像殿,白佛森比肩。斗藪塵埃衣,禮拜冰雪顏。
疊霜為袈裟,貫雹為華鬘。逼觀疑鬼功,其跡非雕鐫。
次登觀音堂,未到聞栴檀。上階脫雙履,斂足升淨筵。
六楹排玉鏡,四座敷金鈿。黑夜自光明,不待燈燭燃。
眾寶互低昂,碧珮珊瑚幡。風來似天樂,相触聲珊珊。
白珠垂露凝,赤珠滴血殷。點綴佛髻上,合為七寶冠。
雙瓶白琉璃,色若秋水寒。隔瓶見舍利,圓轉如金丹。
玉笛何代物,天人施祇園。吹如秋鶴聲,可以降靈仙。
是時秋方中,三五月正圓。寶堂豁三門,金魄當其前。
月与寶相射,晶光爭鮮妍。照人心骨冷,竟夕不欲眠。
曉尋南塔路,亂竹低嬋娟。林幽不逢人,寒蝶飛翾翾。
山果不識名,离离夾道蕃。足以療饑乏,摘嘗味甘酸。
道南藍谷神,紫傘白紙錢。若歲有水旱,詔使修蘋蘩。
以地清淨故,獻奠無葷膻。危石疊四五,磊嵬欹且刓
造物者何意,堆在岩東偏。冷滑無人跡,苔點如花箋。
我來登上頭,下臨不測淵。目眩手足掉,不敢低頭看。
風從石下生,薄人而上摶。衣服似羽翮,開張欲飛鶱。
岌岌三面峰,峰尖刀劍攢。往往白雲過,決開露青天。
西北日落時,夕暉紅團團。千里翠屏外,走下丹砂丸。
東南月上時,夜气青漫漫。百丈碧潭底,寫出黃金盤。
藍水色似藍,日夜長潺潺。周回繞山轉,下視如青環。
或舖為慢流,或激為奔湍。泓澄最深處,浮出蛟龍涎。
側身入其中,懸磴尤險艱。捫蘿蹋樛木,下逐飲澗猿。
雪迸起白鷺,錦跳惊紅鱣。歇定方盥漱,濯去支体煩。
淺深皆洞徹,可照腦与肝。但愛清見底,欲尋不知源。
東崖饒怪石,積甃蒼琅玕。溫潤發于外,其間韞璵璠。
卞和死已久,良玉多棄捐。或時泄光彩,夜与星月連。
中頂最高峰,拄天青玉竿。(鼠冋)(鼠令)上不得,豈我能攀援。
上有白蓮池,素葩覆清瀾。聞名不可到,處所非人寰。
又有一片石,大如方尺磚。插在半壁上,其下万仞懸。
云有過去師,坐得無生禪。號為定心石,長老世相傳。
卻上謁仙祠,蔓草生綿綿。昔聞王氏子,羽化升上玄。
其西晒藥台,猶對芝朮田。時复明月夜,上聞黃鶴言。
回尋畫龍堂,二叟鬢發斑。想見听法時,歡喜禮印壇。
复歸泉窟下,化作龍蜿蜒。階前石孔在,欲雨生白煙。
往有寫經僧,身靜心精專。感彼雲外鴿,群飛千翩翩。
來添硯中水,去吸岩底泉。一日三往复,時節長不愆。
經成號圣僧,弟子名楊難。誦此蓮花偈,數滿百億千。
身坏口不坏,舌根如紅蓮。顱骨今不見,石函尚存焉。
粉壁有吳畫,筆彩依舊鮮。素屏有褚書,墨色如新乾。
靈境与异跡,周覽無不殫。一游五晝夜,欲返仍盤桓。
我本山中人,誤為時网牽。牽率使讀書,推挽令效官。
既登文字科,又忝諫諍員。拙直不合時,無益同素餐。
以此自慚惕,戚戚常寡歡。無成心力盡,未老形骸殘。
今來脫簪組,始覺离憂患。及為山水游,彌得縱疏頑。
野麋斷羈絆,行走無拘攣。池魚放入海,一往何時還。
身著居士衣,手把南華篇。終來此山住,永謝區中緣。
我今四十餘,從此終身閒。若以七十期,猶得三十年。




有漏當補:

磊嵬欹且刓
岌岌三面峰
(鼠冋)(鼠令)上不得
鼠冋http://140.111.1.40/yitic/frc/frc18207.htm
鼠令http://140.111.1.40/yitic/frc/frc18209.htm


2008年 悟

早已過

"我今四十餘,從此終身閒。若以七十期,猶得三十年。"

胡適
不作無益事

一日當三日
人活五十年
我活百五十

A note for 2008 Tunghai Deming Scholar Lectures

The purpose of 2008 Tunghai Deming Scholar Lectures is to to foster understanding of The Deming System of Profound Knowledge™ to advance commerce, prosperity and peace in Taiwan, so that Taiwan can maintain its leading role in various fields.. The Lectures are sponsored by a group of friends of Mr. Hanching Chung who like to dedicate it in the memory of some of his deceased teachers and friends of Tunghai University, honoring the memory of their Tunghai Days. We particular like to express our thanks to Mr. William W. Scherkenbach ‘s kindness to agree to deliver the lectures.

It is easy to cite the praises from the presses about Dr. Deming’s legacy. A few samples for your reference. .In 2005 BBC Radio 4 there is an episode “Do It Like Deming” (July 03, 2005 Business on the box ) In Fortune Magazine’s 75th Anniversary( July, 2005) special section of “20 That Made History”in last 150 years, ”Dr. Deming 1950”was among one of the key historical decisions. Dr. Deming was also one of “The 50: People Who Most Influenced Business This Century” (with General Douglas MacArthur, Oct,1999, the Los Angeles Times). Not to mention the well cited as one of the “revolutionary thinkers” of the history of Wikipedia article "U.S. News & World Report". (Oct. 10:52, 1991).

Unfortunately, most people’s understanding of Dr. Deming’s true legacy, Deming’s System of Profound Knowledge are still very limited and in many ways misleading. For example, I made a comment about the article “Red Bead Experiment” by Mr. Mike Johnson which claims his red beads kit is the original one and he “donated an original paddle and set of beads to the ASQ Organization to be displayed in their new headquarters building in Milwaukee, Wisconsin, USA. Information about this display is available in the Deming Newsletter dated Spring 2005..”(http://knol.google.com/k/mike-johnson/red-bead-experiment/3p1wt3p4nkpas/2#)

I suggest him to change the title to "a red beads kit for ASQ display" and as for the ASQ 2005 Display in Deming Newsletter, the readers should read the original report. Please visit. Deming Newsletter dated Spring 2005. http://deming.org/pdfs/DemingInteractionSpring2005.pdf

I also recommend readers to read Dr. Deming's books for the meaning of the game. The reason is very simple that we can easily trace the Red Bead Experiment at least since early 1950s in Dr. Deming’s Japan lectures and the texts of lectures in Taiwan in late 1960s.

It is obvious that Taiwan is a leading place for Dr. Deming’s teachings thanks to many pioneers of productivity and quality movement since 1950s. In fact, this 2008 Tunghai Deming Scholar Lectures are dedicated to some leading advocates and contributors during past half century.

We are most lucky to invite Mr. William W. Scherkenbach as our speaker. We published his two masterpieces ( with Dr. Deming’s most favorable forewords) in 1996 and ever since then Bill become one of our honorable Taiwanese friends. He now work for one multi-national corporate Litton-On as a vice president of Six Sigma and Quality.

A comment for "Red Bead Experiment" Google's Knol

Red Bead Experiment

http://knol.google.com/k/mike-johnson/red-bead-experiment/3p1wt3p4nkpas/2#

In 2005, Mr. Mike Johnson donated an original paddle and set of beads to the ASQ Organization to be displayed in their new headquarters building in Milwaukee, Wisconsin, USA. Information about this display is available in the Deming Newsletter dated Spring 2005.

----

http://deming.org/pdfs/DemingInteractionSpring2005.pdf

I suggest to change the title to "a red beads kit" for ASQ display

I recommend readers to read Dr. Deming's books for the meaning of the game.

As for the ASQ 2005 Display in Deming Newsletter, the readers should read the original report. Please visit. Deming Newsletter dated Spring 2005.

http://deming.org/pdfs/DemingInteractionSpring2005.pdf

2008年7月26日 星期六

《戴明論質量管理》

1997年台北出版的 W. Edwards Deming 晚年代表著作之翻譯:《轉危為安》《戴明新經濟觀》兩書。它們在2003年出版簡體字版(二合一),另外取名為《戴明論質量管理》(海口:海南出版社)。我約於2004年在台北購得它,並帶戴久永老師去購一本。它定價人民幣48元(約192元台幣,是台灣書定價合計750元的約4分之1)。

我最近才翻翻《戴明論質量管理》,二合一。發現它將台北版的專有名詞換成大陸通用的,注解改到當頁,不過許多錯誤依舊,因為它根據的台北本就沒做好質量管理。換句話說,這二合一版好像做了一回漏斗實驗或紅珠實驗。

二合一的想法是一種創意,可惜沒做索引等發揮它的優勢。

這兩本書的故事說不完,我慢慢地說。先說書中引的參考書籍。這經過美國講Deming哲學的優秀顧問組成的”Deming合作社整理出來,很值得引述:

2008年7月25日 星期五

戴明博士四日談 絕版

(兩周前)HC「請問 美商艾迪生一維斯理合作出版 聯絡電話」

Hanching:「朋友:謝謝你們的幫忙。經過兩周的折騰
報價竟然是5-7年前的一倍 所以不再搞合作出版啦」

陳巨擘先生(政治大學出版社):你為什麼不要自己搞個出版社,自己出書?你以前翻譯的書不都是自己出版的嗎?

HC:「這正是12年前出的。當初addison 台灣堅持必須合作出版。我開始時拒絕,後來台積電提供粗稿,我勉為其難搞。當初每本95 6400
現在的更外行,開價160-170--定價350--細節以後再說」

Dear Mr. Chung,

Good day!

Below is the brief quotation for reprinting this title:

600cps NT$ 190/ per copy

1000cps NT$160/ per copy

Please let us know which qty you decide to do the reprint, and we’ll issue official order form for you right away.

2008年7月24日 星期四

胡適、戴明對話經營管理

這是1999年暑期的網頁之一
這本書我沒寫成

胡適、戴明對話經營管理(1999/07)

緣起:

我極欣賞胡適先生。我以為,如果依古代傳統,稱孔子、孟子、朱子……,我們得尊稱他為「胡子」。

他精采的一生及作品,對整體中華文化會有深遠的影響,我們這講座很特別,是從胡適的一生作品,來談他對文化、學問、做人、對政府、學校等方面"經營管理"思想,以及這些如何與戴明思想作一對話的。

 

戴明(1900-1993)或許聽說過胡適(1891-1962)大名(待 考),然而胡適大概從未聽過戴明。不過,我以為胡適是少數有淵博知識系統的人,他又是極有影響力、前瞻的人、在文化上、政治、教育上,都極有成就,也留下 大量的作品和紀錄,成就很了不起。我們可以從多重角度來看胡適的遺產,例如從文學、哲學、史學、文化批評、教育家或行政家(外交官等),來考察胡適的種種 貢獻。我們今天的觀點比較特殊,是從行政學及管理學來談"胡說"。

首先,胡適遠比戴明博學的多,雖然胡適也勸人為學要如「金字塔」般求博求精,但基本上胡適是學者,他在論事、問世(做校長、大使、院長……) 都有貢獻,而戴明是管理顧問、「統計研究顧問」及兼任商學院教授。不過,他倆都是「美國製」的,都是受實用主義影響的,都相信「產官學」新經濟的重要。對 胡而言,他的產業是文化業及農業,而戴明的產業基本上是各行各業,尤其是工業。不過這樣比較,是得不出洞識力的。 我想,我們要看這兩位「愛國志士」終生要做的大事業之「一以貫之」之道才好。胡適的人格發展及歷練,都比戴明要平衡的多。胡適是紳士;戴明對有些大公司的 負責人等,則有「見大人則藐之」的「自卑感」這些只是小缺點,我以為他倆的人格,基本上都達到「情感-理智-意志」上平衡的發展。

對很多人而言,胡適的志向是自由,無為,容忍。戴明在這方面上多少能與胡適會通。我們姑且來看胡適一以貫之的精神:考據學(判案),與此對照,戴明也研究過統計學在法官決策系統的考量。

(1)胡大顧問

胡適極了不起,他1921年7月-8月到商務編譯所當顧問一個半月,作出極有內容的企業診斷,包括工作附加價值分析,最了不起的是推薦道德、學問、能力皆強的王雲五任副所長自代、組織、薪資分析、委員會設立、休假、圖書室/實驗室……等,指出商務員工皆無系統觀,無人知道全局、他們對待來賓、對待員工之道,也只是口惠不至……

我覺得胡的日記中,留下他作為"顧問"的極佳個案與風範,包括只收五百元(一半,約當時商務員工的最高新,偏低)當"短工"酬……。自己有自己的方向(年30歲就了解「今之學者為己」),勸雲五老師做學問要有問題,焦點……

真是了不起!顧問報告分(一)設備,(二)待遇,(三)政策,(四)組織,萬餘字,其先後次序安排與今日看法不同,甚有意思。

又請注意,商務老板夢旦先生素來對胡適的做人、學問極為欣賞,並了解商務的出版業務,必為中國之主流,掌握甚大的教育資源潛力,因而更需要有高手下海來經營才能達成此目的。

2008年7月23日 星期三

日本"隨機"殺人案數判定與 情感問題

日本"隨機"殺人案 數

既然是"隨機" 數量的意義要技術解釋.....這是"共同音因或特殊因"的管制狀態判定問題

以上從" 理" (logical) 層面看 不過事件可以從
情感-邏輯-物系統等不同面向看

Utter fool snuffs out a woman's tomorrows

2008/7/26

snuff sb out phrasal verb [M] US SLANG
to kill someone

Tall buildings framed the sky where cumulus clouds were forming here and there, while the hot summer sun beat down on bouquets of flowers on a makeshift altar. A card, almost buried under the flowers, bore this message: "Dear Bookstore Lady, thank you for your many, ever-ready smiles. I won't forget you."

Tragically, life ended abruptly for Mana Saiki, the victim of Tuesday's fatal stabbing at a bookstore in Hachioji, western Tokyo. Saiki was a university student who worked part-time at the store. To everybody who knew her, she "was always cheerful and responsible." It breaks my heart that those words must be written in the past tense now.

I cannot describe how much I loathe this horrendous crime, which snuffed out the life of this gem of a young woman, leaving her forever in the past.

I cannot even begin to imagine the pain and sorrow of her grieving family and friends, who will never again be able to speak of her in the present tense.

As I bowed my head silently before the flower-laden altar, I recalled a passage from a poem by Tatsuji Miyoshi (1900-1964). It goes: "No, there is no yesterday/ There is only today's clock marking today's time ... There is no yesterday anywhere/ You were standing there yesterday/ You were laughing there yesterday/ Yesterday is no more."

Still, the passage from life to death must be hardest on those who are dying, rather than on their grieving bereaved ones.

Saiki's killer, who severed her "yesterday" from "today," reportedly told police that his victim "could have been anyone."

I understand he also said: "My parents had no interest in what I wanted to tell them. I thought everyone would come to know my name if I committed a crime."

When I think that a grown man of 33 years can be so infantile and yet so violent at the same time, cold chills run down my spine.

The "bookstore lady" was reportedly well liked by everyone who met her. She already had a job lined up for after graduation next March and was working on her thesis. Her attitude toward life was always positive.

In personality, she could not have been more dissimilar to her killer--an utter fool who habitually blamed society and other people for his unhappy life.

--The Asahi Shimbun, July 25(IHT/Asahi: July 26,2008)

Drming 參觀過東培

NTN開發出減少材料實現輕量化的角接觸球軸承

我記得Drming 首次訪問台灣參觀過東培 它是 TNT的合作廠商
許久沒訪問該公司網站...

2008年7月22日 星期二

感謝 蔡坤祥博士

這篇蔡坤祥博士的作品應該是1997年底或1998年初
2007年我在嘉義的中油訓練所兩課程中
才在有機會請蔡坤祥先生介紹他的心得
內容很堅實


"蔡博士
謝謝你的幫忙
我交代慧真三件事 其中一事是預約
12月出初我會mail 給你新講義 (妳或可考慮先給報名者書或e-學院等資訊)
12日1100 也請蔡坤祥博士來演講 .....
你昨日的概論相當好 可以考慮寫得詳細點 投稿品質月刊

去年還是前年QUALITY PROGRESS 有人介紹"THE FUTURE OF DOE"
不過我發現日本的標準化與品質管理有日本人的座談會
(可能)更深入---這牽涉到汽車設計的應用......

請保持聯絡....."


他感慨說年已近花甲
在這領域中摸索數十年
2008捕



由戴明理念談實驗設計之應用

中國石油公司煉製研究所研究員 蔡坤祥

《善用實驗來改善 手冊》

這是一本完成一半的作品
書沒出版 2008


M06

實驗設計(1999/07)

譯序(草稿)

善用實驗來持續改善,乃戴明哲學之核心思想。

P. D. Moen,T W. Nolan,L P. Provost三位為戴明學生,受到他的啟迪,近二十年來教導業界實用的製/流程改善,寫了這本Quality Improvement through Planned Experimentation(原文書(約500頁,附CD-ROM)供應,請來電訂購),極為戴明所推崇,出版時(1990),戴明給了序。

1999年,本書出第二版並附CD-ROM,改善甚多,並把本書獻給戴明。

這本書是以西方廿世紀的實驗設計精華為主,突破性地只用圖解法,說明在產品或製程開發上,生產上的設計改善之道。作者們依本書,已舉辦數百次研習會,極為成功。本書實例極多,極精采。

明年是戴明百歲紀念,我們有一系列的出版計劃,而這本就是其中一本,希望讀者與我們一起走上這學習之旅。



戴明序《善用實驗來改善 手冊》

在根據二種或更多種方法或處理材料之測試,或依實驗所得數據來作預測這一難題上,這本書是創新之作品。

為何人們要從兩種不同方法、兩種處理,兩種製程或流程,或兩種材料之間,作比較呢?為什麼人們要從事一項測試或實驗呢?答案是:要預測-預測在未來某一特定範圍內的條件下,哪種方法或哪種材料的績效較佳。

不管我們談到的是應用科學、研究開發、工程、或是「產、官、學」上的管理,預測都是核心難題。問題在於:數據告訴我們什麼?它們如何幫我們預測?

可惜的是,一般有關統計方法的教科書及課程上,都沒有告訴學生:數據應用之核心問題,乃在於預測。學生們所學到 的,只是如何作各種統計檢定(t-檢定,F-檢定、卡方檢定、配合度等等),用它們來宣稱檢定下的兩種方法或處理,有無顯著性。令人遺憾的是,此等作法只 不過是形式上的作業而已。檢定該結論有無顯著性的作法,並無法達成我們原先作該比較、測試或實驗的目的,即對未來該方法等的績效或性能,在預測上的信心 (belief),究竟為「高、中、低」?

問題在於任何統計檢定,都是用數據的對稱函數來作,而任何一組數據的對稱性函數,都會使該數據的大半情報消失殆盡 -所謂對稱,指不管你計算任何一組數據的平均值、變異數或第四階動差(moment)時,我們把任何二數據對換,計算結果都不變。與上述對照的情形是:把 數據用來作預測時,如果把任兩依時間順序所作的圖上的兩點加以對換,它們就可能傳達極為不同的信息。

把諸點依時序作圖的方式,可保留作比較或作實驗時引申出的情報。正是此一理由,使得本書所教的方法,對於統計方法 有重大貢獻。它不只對工程師有助益,更對產業界、教育界及政府界中,任何想從比較或實驗中導出的數據中,了解意義的人們,都會有助益。作者們對統計方法上 的貢獻是值得的,令人贊賞的。

W . Edwards Deming

華盛頓,1990年7月14日

吳鴻淇先生獎助金

興彩工業公司總經理吳鴻淇先生於1997年12月參加本學院所舉辦的「戴明博士紀念研習會」後,感於在學學生自費參加的好學心,慨然捐款本學院,作為在學學生的獎助金。本學院感於其嘉惠學子之美意,特訂「吳鴻淇先生獎助金」辦法。

癌症研究突破---前列腺癌

為什麼hc將這則放在這blog
因為 Deming 是前列腺癌過逝的 1900-93)




癌症研究突破 《每日郵報》的頭版報道了英國科學家在治療癌症方面取得了突破。 報道說,對前列腺癌的治療不需要化療。試驗顯示一種新的藥物在80%的案例中能縮小腫瘤,無需使用化療或理療。 報道援引專家說。這項研究結果可能是前列腺癌研究領域幾十年來的最大突破,能夠挽回成千上萬的生命。科學家相信這種技術還能應用於其它癌症,例如乳腺癌和膀胱癌。




英國研究人員表示,一天服用一次阿比特龍(abiraterone)可使末期攝護腺癌的腫瘤大幅縮小,平均延緩病情惡化的時間達四百天。這也可能是七十年來治療攝護腺癌最大的突破。

主持這項實驗的英國癌症研究所研究員波諾表示:「我們認為,這種藥物非常有效,藥效持久。」阿比特龍是由柯嘉生技公司(Cougar Biotechnology)研製,第一階段的臨床實驗結果已經透過《臨床腫瘤學期刊》(Journal of Clinical Oncology)發表。

部分研究人員認為,腫瘤組織能夠自製助長病情所需的雄性荷爾蒙。波諾表示:「這些荷爾蒙使癌細胞得以存活;阿比特龍可使腫瘤無法製造荷爾蒙。」代號 CYP17的酵素在腫瘤製造荷爾蒙過程中扮演關鍵角色,阿比特龍能夠加以鎖定。此外,即使癌細胞已經擴散,阿比特龍還是可以發揮效果。

許多末期病患接受其他療法後,病情毫無起色。在臨床實驗過程中,大約七到八成志願者服用阿比特龍之後,攝護腺特異抗原濃度降低,腫瘤明顯縮小,生活品質改善。

研究人員指出,部分志願者服用阿比特龍已經兩年半,不但病情獲得控制,副作用也低。主要的副作用包括倦怠與體重降低。

阿比特龍已經進入第三階段臨床實驗,研究人員希望它能夠在三年後問世。部分專家則持保留態度。

攝護腺癌是僅次於肺癌的男性第二大殺手,全球各地每年新增病例平均約六十八萬例,大約廿二萬人不治。如果化療與放療無法改善病情,病人的存活期平均約僅一年到一年半。波諾指出,全球約有兩百五十名末期病患接受阿比特龍新藥治療,有些已經活了兩年八個月。

另一位癌症專家希柯拉表示,「癌症仍是絕症,但我們可以幫助癌末病患活下去,通常罹患癌症者已逾六十歲,如果能讓他們多活十到十五年也很不錯。」



The prostate cancer 'wonder pill' set to save thousands every year

By Daniel Martin
Last updated at 7:54 AM on 22nd July 2008

'Wonder drug': Lead researcher Dr Johann de Bono hopes abiraterone will be available for general use by 2011

British researchers have made a dramatic breakthrough against a lethal form of prostate cancer.

Trials of a new pill have shown that it can shrink tumours in up to 80 per cent of cases, and end the need for damaging chemotherapy and radiotherapy.

Experts hailed the advance as potentially the biggest in the field of prostate cancer for decades, capable of saving many thousands of lives.

Scientists believe the technique could also be effective on other tumours, such as breast and bowel cancers.

The drug, abiraterone, was discovered by researchers at the Royal Marsden Hospital in South-West London.

Their leader, Dr Johann de Bono, said patients there had been able to control the disease with just four pills a day and very few side-effects.

Prostate cancer is Britain's most common cancer among men and the second highest killer, after lung cancer. Some 35,000 people a year are diagnosed with it - and 12,000 die.

There are two types, aggressive and non-aggressive, which are often called 'tiger' and 'pussycat'. Men with pussycat cancer can often lead a healthy life, but the tiger variety - a third of cases - is usually fatal within 18 months.

pg6graphic.jpg

Hormone therapy, the standard method of treating prostate cancer, involves blocking production of male hormones like testosterone, which 'feed' the tumour. But it can be ineffective on aggressive forms.

If it fails, doctors turn to chemotherapy, which can have severe side-effects such as nausea, pain, malnutrition, haemorrhages and hair loss.

Many patients also have radiotherapy, to reduce associated pain in the bones. This can be dangerous too, damaging organs and leaving patients exhausted and with little quality of life.

Abiraterone uses a different approach, blocking chemicals in the body which help in the production of the male hormones. It is expected to be widely available in three years, but until then can be obtained only as part of clinical trials.

John Neate, chief executive of the Prostate Cancer Charity, said: 'This is an exciting development which has been eagerly anticipated. Advanced prostate cancer is very difficult to treat as, after time, it stops responding to conventional ways of controlling the male hormone.

'We look forward to the results of the larger trials already under way or being planned for this drug to prove its potential effectiveness.'

Previous hormone therapy had been directed at stopping the production of male hormones in the testes. This works for only about a quarter of aggressive cancer cases, however, and most scientists had written off hormones as a target for research.

But the Royal Marsden team ignored the doubters through 15 years of painstaking study.

The breakthrough came when they found that sometimes the tumour itself can produce hormones - meaning that new treatment needed to target hormones anywhere in the body.

They decided to aim at a key enzyme which is needed for the hormones to be produced.

The Royal Marsden Hospital in central London where the pioneering research was carried out

The Royal Marsden Hospital where the pioneering research was carried out

Experiments with tumour cells in the Royal Marsden's state-of-the art laboratories - the base of Britain's Institute of Cancer Research and Europe's largest cancer research centre - eventually came up with abiraterone.

Studies on 100 patients at the hospital and 150 more in the U.S. have shown that in more than three quarters of cases, the tumour shrunk.

Most men experienced far less pain, meaning radiotherapy could become a thing of the past.

Maltese-born Dr de Bono, 41, who came to Britain in 1984, said last night: 'The Royal Marsden patients have been monitored for up to two and a half years and with continued use of abiraterone they were able to control their disease with few side-effects.

'The drug works even if the cancer has spread beyond the prostate, such as to the bone.

'These men have very aggressive prostate cancer which is exceptionally difficult to treat and almost always proves to be fatal. We hope that abiraterone will eventually offer them real hope of an effective way of managing their condition and prolonging their lives. My vision is to make chemotherapy obsolete.'

Dr de Bono said patients should ask their consultant for details about getting on one of the clinical trials.

As the drug is newly in development, it is not yet known how many years' extra survival it can bring. But patients on the trial have so far lived longer than the estimated 12 or 18 months.

Prostate cancer is associated with ageing, and over the next 25 years it is estimated there will be a 60 per cent increase in the number of men over 65. This means there will be more cases of the cancer and abiraterone could save many thousands of lives.

Its side-effects can include loss of libido, breathlessness, fatigue, fluid retention and weight gain. Some men may be left impotent, but the effects are far less than with chemotherapy and radiotherapy.

Abiraterone is now being used in a 1,200-patient international study, including at ten sites across the UK. If it is licensed as expected in 2011, it will have to await approval by the rationing watchdog NICE before it is made freely available across the NHS.

Dr de Bono describes prostate cancer as the 'Cinderella cancer' because it receives just a quarter of the funding of breast cancer - £10million against £40million last year - even though it kills just as many people.







2008年7月21日 星期一

播種季.黃昏

絕版紀念?....2008

紀念《戴明領導手冊》第二刷(2100-3200),為文解釋封面圖案的意義如下:

播種季.黃昏(1999/07)

莫渝譯

Sison des Semailles, Le soir

(V. Hugo 1802 85) P.120

黃昏了。

坐在門檻,我讚賞,

落日餘暉照耀著,

工作的最後時刻。

暮色浸浴的大地,

我激動的注視,

一位衣衫襤褸的老人,整把地

將未來的收成撒在犁溝。

他高大黧黑的身影,

印在耕地深處。

想他必然深信,

失去的日子是有益的。

他邁步於漠漠田園,

來回地向遠處播種,

張開掌心又重新開始。

而我,無名的見證人,仔細端詳。

這時夜幕低垂,

納入喧噪的暗中,

播種者的雄姿,

似乎擴大至星群間。

按 :

此詩令人想起錢鍾書先生的 好詩勝於畫 的論點,此詩或比他晚出數年的米勒 (J. F. Millet) 之「晚禱」及「拾穗」等更有不同的深遠境界,即使透過藝文的了解。

 

收穫的人小心翼翼地把自己收割和清點的穀物入倉.他眼睛盯著遙遠的收穫,他把禮物撒下四面八方,為的是看到他不知道但卻能希望的未來的萌芽。

M. Guyan 《無義務無制裁的道德概論》

余涌譯 中國社會科學出版社 P.89

播種

求您讓我們不停播種知識的小小種籽

好讓他們有朝一日結果櫐櫐

感謝您,主啊,為您所四播種不停的力量

王晃三(摘自Apples for a Teacher)

《樹與花》..第21期 (1998.12.23) 中原大學教與學通訊

2008年7月19日 星期六

身體是一系統


ref.自由談 八月二十三號 (2008)主題:「左派 右派」;「獨立出版」;「翻譯學」


胡慧玲在『在病中』說荷蘭朋友羅斌【羅斌 Robin Erik Ruizendaal】來探其車禍受傷的右足,建議她:「常常對右腿微笑,對左腿說謝謝。」

這妙語將多傳播 特別通知朋友

朋友或許記得 Deming 引新約聖保羅說 "身體是一系統"之比喻.....

W. Edwards Deming (1900 - 1993) was inducted into Automotive Hall of Fame

Deming was inducted into Automotive Hall of Fame

Automotive Hall of Fame (AHF)

美國「汽車名人殿堂」

米国の「自動車殿堂」



This is the single greatest honor in the motor vehicle industry, intended to honor a career and/or lifetime achievement. To become a "Hall of Famer" the nominee must be either retired or deceased. Recipients must have significantly impacted the development of the automobile or the motor vehicle industry. Typically, four to eight individuals are inducted each year.


W. Edwards Deming (1900 - 1993) image1


  • Expanded the used of statistical methods as a management tool to achieve higher quality at a lower cost

  • Introduced statistical quality control methods to Japanese industry and significantly contributed to Japans post-World War II economic recovery


W. Edwards Deming strengthened the worlds economy by improving Japanese industry.

In the aftermath of World War II, the Japanese auto was not fully competitive with other global manufacturers in design and productivity. Aware of Demings work in developing statistical methods to evaluate industrial production, the Union of Japanese Scientists and Engineers invited Deming to Japan to teach courses on quality control. The implementation of Demings methods enabled Japanese companies to set new standards of quality that were acknowledged in the global marketplace.


American automakers responded to increasing competition from Japan by incorporating Demings methods into U.S. production, resulting in a new relationship between management and workers. The significant increases in productivity and product quality resulted in lowered production costs.

One industry analyst noted: Deming teaches that the more quality you build into anything, the less it costs...because you design it in rather than inspect it in.

standard operating procedure and Deming

standard operating procedure and Deming

standard operating procedure (簡寫為SOP)標準作業程序

(美國USthe usual way of doing something:
Checking references before we lend money is standard operating procedure.

(fromCambridge Advanced Learner's Dictionary)

例:有制度的雜誌、報紙等駐外記者,他們的撰文、發表、請款等等作法,都有標準作業程序上的要求。

Parisin the Fifties (Preface) "... During the 1950s, when I worked as a Time correspondent inParis, it was standard operating procedure to swamp the editors back in the New York office with voluminous, detailed and often ..."

下述兩例SOP的用法比較不恰當:

Indeed, Deming was the classic prophet without honor in his own country. It wasn't until the '80s that U.S. manufacturers adopted his principles largely to meet the competition from Japan. Deming's 14 points are now standard operating procedure around the world. Cait Murphy 這句SOP說得太隨便啦 事實上14經營要點像聖經等做人處世格言 看似簡單 其實不容易實行




吃水果也有SOP喔!」--這句讓我想起Deming將冰箱的雞蛋寫上日期 先進先出

check/checkup to study

2008年7月20日 星期日

check/checkup to study

PDCA 到 PDSA
PDCA(「Plan」計画、 「Do」実行、「Check」評価、「Act」改善) 國際通用
PDSA是Deming博士改的 S為 Study
比較胡符合英語界的習慣


CHECKUP:健康診断; (仔細)調査. The act of examining carefully:

PDCA中之CHECK 類似 REVIEW


Tokyo Electric Power Co. announced Tuesday nuclear-related problems in which control rods at nuclear reactors slipped during routine checkups in its Fukushima No. 2 nuclear power plant's No. 3 reactor in Fukushima Prefecture and its Kashiwazaki-Kariwa nuclear power plant's No. 1 reactor in Niigata Prefecture.

******

Keith Orr thought he would surprise his doctor when he came for a checkup.

2008年7月18日 星期五

Advertising the Beach海濱當局可惡

我昨天讀Deming 家鄉利用他的名搞顧問公司 莫名其妙 所以不引

底下這海濱/灘顧客的"停車場票效"之不滿投訴 有意思
他說要告訴300人當局可惡
我們在台灣呼應他


Advertising the Beach

Over the holiday weekend I paid a meter for two hours of parking near the Virginia Beach Oceanfront. I returned to my vehicle to find a ticket.

My meter had not expired, and a crowd was growing with interest when I flagged down a city police officer, who called headquarters to ascertain why the ticket had been issued.

The foul was I had left a "For Sale" sign in my car’s window. The assisting officer himself had never heard of such a law. The city manager’s office didn’t know of the obscure law, either.

If the people who should know of such a law haven’t heard of it, what is the likelihood a paying visitor/customer will?

Further, what is the likelihood that visitor will come back to the Beach? The city will lose far more than the $20 ticket in future revenue from me.

As the late W. Edwards Deming warned, the satisfied customer will tell 10; the dissatisfied will tell 30. I will tell 300 and stay out of the Beach.

Rick Titi

Chesapeake

You do not install quality; you begin to work at it.

install

Wal-Mart is testing the idea of offering installation and repair services as part of a joint venture with computer-maker Dell.


張華:「一家網路商店的沙發套廣告,其中install這字的用法,用老中的想法不會想到:

Protect your furniture with these strong vinyl clipcovers. Easy to install and remove, and keeps your upholstery free of spill, dust and dirt.

一般我們對install只想到安裝...」旅美筆記(之二) 2007

hc答:

install
Out of the Crisis by W. Edwards Deming
有一著名說法

印象中是 You can not install quality. 表示美國公司當時1980s 有此說法....

正解為:Quote from W. Edwards Deming:
You do not install quality; you begin to work at it.

2008年7月17日 星期四

Taiwan's Deming Scholar Lectures (2008/ a proposal )

Dear Bill,

Thanks for your kindness to promise to deliver three Deming Scholar Lectures for CSQ and Tunghai University.

As I mentioned to you that the purpose is to address the understanding and application issues of Deming's System of Profound Knowledge.I have been working in this Asia Pacific region for several years and must have some insights or reflection about.the subject of this year lectures.

Let's do some benchmarking for the lectures. Please kindly visit the BBC's Reith Lectures, 2008:

Radio 4 - Reith Lectures 2008: Chinese Vistas

The 60th Anniversary Radio 4 Reith Lectures, on the subject of China, given by Professor Jonathan Spence. Each of the lectures will be available after broadcast to listen again or download.


Let's tentatively set our Lecture schedules as follows,

(Each lecture will be one hour speech, 30 minutes break and another one hour free discussion. The speeches will be taped,)

Lecture 1:

Oct. 14, 1400-1630 at CSQ, Taipei

Lecture 2::

Oct. 16, 1900-2130 at Tunghai University

Lecture 3:

Oct. 17, 1200-1200 at Tunghai University

Please prepare the transcripts of three lectures by the early September so that we can prepare a bilingual booklet for the friends and audience.

Please also prepare your resume and your introduction to the lecture.

2008年7月16日 星期三

看看這系統是否穩定的 再說

現在我們可以作一訪客數之趨勢圖
再看看這系統是否穩定的
再說

不要輕易相信世界級的權威預估

這英國的名園在21世紀初改為獨立的基金會
接受政府的補助娟款
英國政府當然花大全錢請顧問公司研究
預估的訪客人數是實際的什分之一(十年間 )
真是人算不如天算
所以
不要輕易相信預估
不管引用什麼世界級的權威

2008年7月14日 星期一

Deming Lecturer Award (American Statistical Association, 2008)

轉載美國統計學會2008年度各項獎項得主之聲明
只略譯Deming博士部分



American Statistical Association Announces 2008 Award Recipients

The American Statistical Association (ASA), the nation's preeminent professional statistical society, today announced the winners of its prestigious annual awards. The winners will be honored on Tuesday evening, August 5, at the President's Address session of ASA's Joint Statistical Meetings in Denver. The list of awards and recipients follows. More information about JSM can be found at http://www.amstat.org/meetings/jsm/2008/ Presentations will be made at the Joint Statistical Meetings in Denver August 3--7

Alexandria, VA (PRWEB) July 14, 2008 -- The American Statistical Association (ASA), the nation's preeminent professional statistical society, today announced the winners of its prestigious annual awards. The winners will be honored on Tuesday evening, August 5 at the President's Address session of ASA's 2008 Joint Statistical Meetings in Denver. The list of awards and recipients follows.

Outstanding Statistical Application Award
Established in 1986, the Outstanding Statistical Application Award recognizes a paper that is an outstanding application of statistics in any substantive field. The 2008 award winners are Tian Zheng, Columbia University; Matthew J. Salganik, Princeton; and Andrew Gelman, Columbia University, in recognition of their paper, "How many people do you know in Prison? Using overdispersion in count data to estimate social structure in networks."

Samuel S. Wilks Memorial Award
The Wilks Memorial Award was established in 1964 to honor the memory and distinguished career of Sam Wilks by recognizing outstanding contributions to statistics that carry on the spirit of his work. The 2008 Wilks Award will be presented to Scott L. Zeger of Johns Hopkins University, who is being honored for his outstanding contributions to statistics. The Wilks Award is made possible in part by a generous donation from Dr. Alexander Mood, a student of Dr. Wilks.

Deming Lecturer Award
The Deming Lecturer Award was established in 1995 to honor the accomplishments of Dr. W. Edwards Deming, recognize the accomplishments of the awardee, and enhance the awareness among the statistical community of the scope and importance of Deming's contributions. The 2008 recipient is Donald M. Berwick, MD, MPP, of the Institute for Healthcare Improvement in Cambridge, MA. Berwick was chose on the basis of his "extraordinary contributions to improving health care delivery and the human condition throughout the world through his visionary leadership, his passion for health care quality improvement, his appreciation of Dr. Deming's philosophy, and his application of statistical thinking."

The Deming Lecturer Award設立於1995年
旨在表彰Dr. W. Edwards Deming在多種領域上的成就
認可得獎者的成就 以及
在統計學共同體中提醒 Deming 諸多貢獻的範圍和重要性
2008年的得講者為 Donald M. Berwick (麻州劍橋市醫療改善學會的醫學博士兼 MPP (待查))
得獎主要基於
他的前瞻性領導
他對於健康保育之改善方面的熱忱
他對於 Deming 哲學的心領神會 以及
他對於統計思考方式的應用

Gottfried E. Noether Awards
The Noether Awards were established in 1999 by the wife and daughter of the late Professor Gottfried Emanuel Noether of Connecticut as a tribute to his memory. It recognizes distinguished researchers and teachers and supports research in nonparametric statistics. There are two Noether Awards given:

The Gottfried E. Noether Young Scholar Award winner for 2008 is Donglin Zeng, Department of Biostatistics, University of North Carolina, Chapel Hill.

The Gottfried E. Noether Senior Scholar Award for 2008 winner is Madan L. Puri, Department of Mathematics at Indiana University Bloomington.

Outstanding Statistical Application Award
Each year, the ASA recognizes a paper what is an outstanding application of statistics in the physical, biological, or medical sciences. The 2007 winners of this award are Jeffrey Grogger, the University of Chicago, and Greg Ridgeway, Rand Corporation, in recognition of their paper, "Testing for Racial Profiling in Traffic Stops from Behind a Veil of Darkness." The paper helped diffuse the contentious battles over racial profiling in two cities where concerns over policing had resulted in court-ordered investigations of profiling.

W. J. Youden Award in Interlaboratory Testing
The W. J. Youden Award was established in 1985 to recognize publications that make outstanding contributions to the design and/or analysis of interlaboratory tests or that describe ingenious approaches to the planning and evaluation of data from such tests. This year's award will be presented to Andrew L. Rukhin of the University of Maryland and William E. Strawderman of Rutgers University in recognition of their paper, "Statistical aspects of linkage analysis in interlaboratory studies," published in Journal of Statistical Planning and Inference, 2007.

Edward C. Bryant Scholarship Trust Fund Award
The Bryant scholarship trust is a permanent scholarship fund endowed by Westat to honor its co-founder and long-time leader, Edward C. Bryant. The award honors an outstanding graduate student who is studying survey statistics. The 2008 scholarship recipient is Benmei Liu, University of Maryland in College Park.

Statistics in Chemistry Award
The purpose of the Statistics in Chemistry Award is to recognize outstanding collaborative endeavors between statisticians and chemists. This award is sponsored by the Chemometrics Committee of the ASA Section on Physical and Engineering Sciences (SPES). The winners are Cliff Spiegelman, William D. James and Simon J. Sheather, Texas A&M University; William A. Tobin; Stuart Wexler, Hightstown High School, East Windsor NJ; and D. Max Roundhill, Chem Consulting, Austin, TX. The citation for the award reads: Chemical and forensic analysis of JFK assassination bullet lots: Is a second shooter possible?

The SPAIG Award
The ASA established the SPAIG Award in 2002 to recognize outstanding partnerships established between academe and business, industry, and government organizations and to promote new partnerships. It is the only ASA award that recognizes organizations.

The 2008 SPAIG award will be given to the following organizations: North Carolina State University and GlaxoSmithKlein. The award cites "an outstanding partnership, which has resulted in:

  • Excellent training, mentorship, and work experience for Masters and PhD graduate students
  • Collaborations leading to publications and dissertation research on problems of interest to industry statisticians
  • Opportunities for financial support for hundreds of graduate students over the course of 25 years"

About the American Statistical Association
The American Statistical Association (ASA), a scientific and educational society founded in Boston in 1839, is the second-oldest continuously operating professional society in the United States. For more than 160 years, ASA has been providing its 18,000 members serving in academia, government, and industry and the public with up-to-date, useful information about statistics. The ASA has a proud tradition of service to statisticians, quantitative scientists, and users of statistics across a wealth of academic areas and applications. For additional information about the American Statistical Association, please visit the association's web site at http://www.amstat.org or call 703.684.1221.

2008年7月12日 星期六

Deming Memorial Lectures (2008)

ear Bill,

I am available this week most of the time.
If we can meet this week, I'll bring 10 set of your Chinese books for you as you mentioned last month.

I think the most important meeting agenda I'll bring to you is that, we, a group of Deming User Group in Taiwan, like to take advantage of your stay in Taiwan to deliver Deming Memorial Lectures (2008) in Taipei and Taichung around mid-October.

The Taipei venue might be in the Chinese Society for Quality (CSQ) and the Taichung venue will be in Tunghai University. I hope You can reserve a week in October for this schedule. If you agree to deliver the first Lectures, please prepare for 2-4 lectures, each lecture will be one hour for you. We also plan to made a book/ DVD for it. In his year's Book/DVD, we plan to include a book translated by late Prof. Liu for "Nine Lectures by Dr. Deming".

I hope we have the honor to invite you to deliver our first Lectures. More details will be discussed with you while we meet soon.

A copy of a brief explanations of the Lectures in Chinese is included in this mail for some Taiwanese friends of Deming for their reference..

台灣戴明之友講座(簡要說明)

主旨:促進台灣與國際友人對於「品質、生產力和戴明論轉型之知識系統」的深入了解和力行。

緣起:鍾漢清等人為紀念前東海大學師長高禩謹先生、劉振先生、張忠樸先生等人對於台灣產業的貢獻,特提議每年邀請一國際友人來台共同主持「台灣戴明之友講座」。

營運方式:講座通常於每年10月中於台北(品質學會等地)-台中(東海大學等地)各舉辦1-2場,每回2小時。相關的經費、文宣、書籍、DVD等,由某些台灣戴明之友當志工支持、完成。 我們的資源很有限,所以希望CSQ等提供免費場地,其他經費由人文促進基金會和朋友們負擔。

2008年7月11日 星期五

久米 均 談 Deming 獎

随筆
デミング賞 (久米 均 東京大学名誉教授)

標準化と品質管理 2008年4月号

2008年7月10日 星期四

Deming 轉引 浮士德

2006前幾天重讀『轉危為安』(台北:天下文化, 1997),被第十四章 兩則個案( Two Reports to Management)中,轉引的哥德 (Johann Wolfgang von Goethe) 的話:When an idea is wanting, a word can always be found to take its place. 弄得迷糊。

書上說 我十幾年前是這樣翻譯的:「缺乏好理念之處,總是不乏空言之瓜代者。」(頁461 )

我想 這 idea會不會是古希臘文的 "理想 "……is wanting又是什麼意思,後來再查日本辭典,才放心我沒譯錯 (: want・ing ━━ a., prep. 欠けている, 足りない ((in)); 達しない; 〔婉曲〕 頭が弱い ; …のない.)

上網發現這句話經常被英文界引用,另外一翻譯版本為: When ideas fail, words come in very handy ...

我知道瑞麟兄有比較完整的引言辭典,就請教他。他說:「 所引 quotation(s)未能從手上三本 Dictionary of Quotations中查得。…… 」
我不死心,一定可以地毯式搜索 …… 不過 我我因讀某本文化史之作,其中提到 (德) 艾克曼[Johann Peter Eckermann] 辑录的『歌德谈话录』,我發現它是大陸的中學指定課外書,所以大陸有近十本的翻譯,不過我有一全譯本,卻是著名的朱先生翻譯的大異其趣……



再怎樣差的全譯本一定有優點,我從一首引 Faust的詩中發現它在談語言,可能相關 …..所以我去找綠原翻譯的『浮士德』(北京:人民文學版),發現

「因為正是在沒有意義的地方,塞進一個詞兒總來得及。」( p.57)
好像有希望…… 。
再找 周學普翻譯的 "浮士德" (台北:志文),得啦!

因為就在概念缺乏的地方,在適當的時機也會有言語出來。」(1995-96 行,頁132)。

綠原翻譯的『浮士德』有注解"哥德對於語言是否信任"之問題,不過他翻譯得比較怪。周學普的翻譯無注,似乎比較正確。

我為什麼這樣大費周章作此番考古?
因為 Deming 著作的每章章首之引言都有深意。所以他認為
W. A. Shewhart在1938 年的著作或「統計的品管」(SQC),
就是所謂的 Total Quality Control,日本人不必再引入新名詞 ……(約1962 )....

2008年7月9日 星期三

Dear Bill,

Dear Bill,

This mail copied to my wife Y. Y. Liu.

As the mail title shown, this saturday night I'll attend the free performance offered by one of the
Cloud Gate Dancing Theatre
http://www.cloudgate.org.tw/eng/english/cgdt.html
(I recommend you and your wife to visit the site)

That is, this Saturday's schedule is booked.
This coming Sunday is open.

I hope we can meer together some day this month in Taipei.

Best Regards,


Hanching

2008年7月8日 星期二

Everyday Heroes: From Taylor to Deming:

hero, folk hero, everyday hero


"29年前,Lee A. Iacocca 出書大賣,日本有些評論家說,這種和老東家(Ford)吵架的「叛徒」,如果在日本,根本無法公然「賣出」…..
約5-10年前,他來過台灣(可能與台塑汽車有關)。他忘記應像其他美國名人,撈百萬美元再走人...."

想起一本沒有翻譯出的小說
Perry Gluckman, Diana Reynolds Roome, "Everyday Heroes: From Taylor to Deming:
The Journey to Higher Productivity" SPC Press, Inc. (March 1990)

真的哲理的應用表現在日常生活中......

2008年7月7日 星期一

教育界成果(OBE)導向之弊 與 TQM 神話

今天讀到一篇"辱" Deming的文章 如附
談的是美國教育界成果導向之弊 (What is Outcomes Based Education? Jul 7, 2008)
這作者道聽塗說: Deming 是所謂"TQM之父" 這點 Deming鄭重否認 參考 David and Sarah Kerridge(1995)"Guilt by Association"BDA內部刊物"Variation"1995年元月號。


Outcomes-based education is the latest cure-all for K-12 education though its origins may be traced to the progressivist doctrine that has dominated schools of education (and hence public schools) for nearly a century. ....

"...TQM is likewise an idolatry of mission. It was created as a factory floor technique of minimizing the number of defective products at the end of the assembly line. Its inventor, W. Edwards Deming, eventually got a case of grandiosity and imagined his technique could apply to other aspect of business as well. TQM didn’t naturally fit the work of sales forces, legal departments, or creative engineers, but no matter. American business mindlessly latched onto it for nearly a decade. Education, always the last to know, joined the TQM parade just as American business was quietly forgetting all about it. ..."
What is Outcomes Based Education?
Yorktown Patriot - Dolores,CO,USA

2008年7月6日 星期日

wws談 數據品質

這兒談的"數據品質"其實不深入
前2年 WWS 做Dell 公司顧問
接觸許多中國企業
對於這方面有專文

IDC:中國企業數據集成難點在於數據品質


發佈時間:2008.07.07 09:09 來源:CNET 作者:王丹

IDC在一項有關“中國數據集成與數據品質市場”調查的白皮書指出:“大部分中國企業數據集成項目難以達到預期的原因在於數據品質問題。”

  這項由Informatica公司贊助的調查研究結果表明,在接受調查的100家大中型企業中,超過70%的接受調查的中國企業已經建設或正在建設數據集成項目,其中具有前瞻性的企業通過建設企業數據集成平臺實施數據集成,並重點關注數據品質熱點問題。

  關注數據品質

  研究發現:大部分中國企業數據集成項目難以達到預期是由數據品質問題導致。

   對此,IDC中國高級分析師劉飛表示,IT系統的大量建設造成數據的重復、不一致、格式混亂等問題。這些低品質的數據,即便在完成數據集成之後,得出的 也可能是品質不高的資訊。IDC說:“中國企業複雜的的數據環境導致了多種多樣的數據問題出現:72%的接受調查的中國企業存在重復數據,60%的企業存 在不完整數據。另外,跨系統利用數據、系統間數據傳遞不及時、以及業務指標理解不一致造成了企業典型的數據問題。”

  就如何衡量數據品質好壞的問題來說,劉飛指出:“如果是靜態數據,則要求完整、準確、一致,格式規範;如果是動態數據,則要求能被及時調用,快速更新。”

   數據集成這個概念對很多中國客戶來說,其實都還不是很熟悉,儘管他們已經或多或少在實際應用這項技術。Informatica大中國區董事總經理吳韶益 說:“要感謝全球化,客戶在數據集成領域的知識進步非常。數據集成已經在全球形成熱門話題,企業有很多IT預算都是在解決這個問題。現在,很多先進的大型 企業都開始採用數據集成技術,概念也在被越來越多的客戶所接受。”劉飛也說:“作為解決企業數據碎片、數據孤島問題的解決方案,數據集成已經獲得了中國企 業的充分認同。”

  IDC指出:中國特殊的軟體建設背景形成了複雜的的數據環境;43%的接受調查的中國企業有10個以上的業務支撐軟體 系統,81% 的接受調查的中國企業在使用兩2種以上的數據庫產品,42%的接受調查的中國企業在以非結構化方式存儲重要數據。而中國企業實施數據集成主要受以下三方面 需求的驅動:來自相關政策和法規的要求、實現差異化競爭的需要、以及企業並購帶來的需求。

  吳韶益一雀巢公司為例,表明瞭數據集成的重要 性,在雀巢公司,當數據不集中的時候,它的風險反而是小的,而進行數據集中的時候,風險反而被擴大了,它就像癌細胞從不重要器官移到重要器官的時候,風險 被擴大了。此外,有很多大型管理軟體的客戶也碰到了一個問題,不同的應用系統在不同的分支結構所得到的結果就不一樣,因為製造業客戶的成本計算非常講究, 每一個時間點它的成本在變化。而摩托羅拉因為採用了數據集中,至少省了200-300百萬美元,這還只是製造業的一個案例而已。

   Informatica中國區資深市場經理朱敏也表示:Informatica進入中國有兩年半的時間,為什麼現在無論是第三方的媒體還有客戶對數據集成 的認知會有明顯的升高?這裡首先有本身公司所起到的重要作用,或者說整個行業裏的重要客戶它們走在最前沿,他們能夠帶動起整個中國經濟或者其他行業在這方 面的重視性。

  “比如說,消費者辦理二代身份證,可能家中幾個人戶口本上的生日和身份證的資訊都不一致。一個人的履歷經過二三十年的記 錄,可能很多地方都有不一致的現象,只有到資訊化階段了,拿出來一掃描就發現有了問題。——沒想到,這個東西反而成了一個產業,並且每年增長21%。歸根 結底是數據化和全球化造成了這樣的趨勢。”IDC中國區總裁郭昕接受記者採訪時這樣表示。

  附: IDC建議

  -數據集成是解決中國企業迫切需求的方案,它能夠全面了解企業內所有的數據,幫助中國企業解決數據分散、異構數據庫的遮罩等問題,並對多樣存儲方式的數據進行快速收集和整合。

  -選擇數據集成平臺工具,IDC認為首要的衡量標準是擴展性高。同時需要考慮其他相關因素如:可廣泛訪問所有類型或來源的數據、可簡化並加速開發、部署以及維護的一個統一的體系結構、企業級的安全性、可靠性和可用性等。

  -企業需要提高數據品質,但由於系統和應用程式經常接收到新數據,數據的總量也在不斷提高,確保數據品質並不是一次就能完成的。因此,所有企業都應該使用一種反復進行的階段性過程來管理數據品質。

  -建議中國企業基於面向服務的體系結構,使用集成能力中心(ICC)方法,依託企業數據集成平臺,實現企業數據集成並解決數據品質問題。企業數據集成平臺可以依靠不同項目分階段建設和完善,數據品質持續改善則需要遵循數據品質管理流程完成。(責任編輯:崔平)

漏斗實驗 --台灣sqc公司

由於友達公司詢問
陳健邦譯(1996):戴明博士四日談,華人戴明學院及美商艾迪生一維斯理合作出版。

發現台灣有sqc公司論文 漏斗實驗


或許 類似的網頁可能不會有英文版
這牽涉到對版權的不同看法

2008年7月2日 星期三

Deming 與Loosely Coupled Systems

Deming 談的 或許與它大異其趣
組織可以設計嗎
他的方式範式是一種特例嗎


我今天讀 Weick - Loosely Coupled Systems
記得這 LCS曾在 Simon的論文提過
不過"管理行為"一書兩次提到他Weick 都指"心理學"參與等 其實他的最末一組織(政府)設計個案 可以從它出發嗎
我把這記下來 或許有機會進一步了解
這是組織的有限理性之限制嗎

課題 Loosely Coupled Systems

網誌存檔