讀 The Decline of E-Empires By PAUL KRUGMAN
要如何讀 The Decline of E-Empires By PAUL KRUGMAN 這篇呢?
它是否只是在講一套恒真的說法呢 即"天下無不散的筵席"
世界的競爭動力學過於複雜 很少有人能說得清楚
譬如說 為什麼有的產業第一名和第二名差距大 而有的小?
本文中Apple 公司的產品之顧客心目中品質與其定價的關係.....
類似的議題. 我可以列出數十條......
Op-Ed ColumnistThe Decline of E-EmpiresBy PAUL KRUGMAN August 27, 2013專欄作者科技帝國的興衰保羅·克魯格曼 2013年08月27日
Steve
Ballmer's surprise announcement that he will be resigning as
Microsoft's CEO has set off a huge flood of commentary. Being neither a
tech geek nor a management guru, I can't add much on those fronts. I do,
however, think I know a bit
about economics, and I also read a lot of history. So the Ballmer
announcement has me thinking about network externalities and Ibn
Khaldun. And thinking about these things, I'd argue, can help ensure
that we draw the right lessons from this particular corporate upheaval.
史蒂夫·鮑爾默(Steve Ballmer)出人意料地宣布將卸下微軟(Microsoft)首席執行官一職,引來眾說紛紜。我既不是一名科技極客,也非管理大師,因此無法在這些方面說什麼,但我想我在經濟學方面還是略知一二,也閱讀過大量歷史資料。鮑爾默的聲明讓我想起了兩件事,網絡外部性和伊本·赫勒敦(Ibn Khaldun)。我認為,從這些事出發能讓我們從此次微軟的巨變中汲取正確的經驗。
First,
about network externalities: Consider the state of the computer
industry circa 2000, when Microsoft's share price hit its peak and the
company seemed utterly dominant. Remember the T-shirts depicting Bill
Gates as a Borg (part of the hive mind from “Star Trek”),
with the legend, “Resistance is futile. Prepare to be assimilated”?
Remember when Microsoft was at the center of concerns about antitrust
enforcement?
首先是關於網絡外部性:回想一下2000年前後電腦行業的狀況,當時微軟股價觸及巔峰水平,公司看起來似乎不可一世。記得嗎?那些T卹將比爾·蓋茨(Bill Gates)畫成《星際迷航》(Star Trek)中奉行集體意識的博格人(Borg),還印著這樣一行字——“抵抗是無用功,準備好被同化”。還記得嗎?當時微軟還處在反壟斷案件的中心。
The
odd thing was that nobody seemed to like Microsoft's products. By all
accounts, Apple computers were better than PCs using Windows as their
operating system. Yet the vast majority of desktop and laptop computers
ran Windows. Why?
奇怪的是,那時似乎沒有人喜歡微軟的產品,大家都說蘋果電腦比使用Windows操作系統的PC要好。但絕大多數台式機和筆記本電腦都運行Windows系統,這是為什麼?
The
answer, basically, is that everyone used Windows because everyone used
Windows. If you had a Windows PC and wanted help, you could ask the guy
in the next cubicle, or the tech people downstairs, and have a very good
chance of getting the answer you needed. Software was designed to run on PCs; peripheral devices were designed to work with PCs.
每個人都用Windows系統的根本原因是,人人都用這個系統。如果你有一台運行Windows的PC,需要幫助的時候你問旁邊隔間的同事或者樓下技術部的人,很有可能就會得到所需的答案。軟件是為PC設計的,周邊設備也是為配合PC而設計的。
That's network externalities in action, and it made Microsoft a monopolist.
這就是網絡外部性在起作用,也讓微軟壟斷了市場。
The
story of how that state of affairs arose is tangled, but I don't think
it's too unfair to say that Apple mistakenly believed that ordinary
buyers would value its superior quality as much as its own people did.
So it charged premium prices, and by
the time it realized how many people were choosing cheaper machines
that weren't insanely great but did the job, Microsoft's dominance was
locked in.
要說清楚事情是怎麼發展到這一步並不容易。有種說法是蘋果誤以為普通消費者與他們自己人一樣看重蘋果產品的超群品質,我覺得這種說法並非沒有道理。因此,蘋果定價很高。但很多人會選擇品質沒有那麼出眾卻仍有同樣功能、價格還便宜的電腦,待到蘋果意識到這種人的數量眾多時,微軟已經奠定了自己的統治地位。
Now,
any such discussion brings out the Apple faithful, who insist that
anything Windows can do Apple can do better and that only idiots buy
PCs. They may be right. But it doesn't matter, because there are many
such idiots, myself included . And Windows still dominates the personal computer market.
現在,任何這類討論都會激起忠誠的蘋果粉絲的反駁,他們堅持認為只要是Windows能做的事,蘋果都能做得更好,而且只有傻子才會買PC。他們可能沒錯。但這沒什麼,因為世界上有很多這樣的傻子,我就是其中一個。 Windows也仍然主宰著個人電腦的市場。
The
trouble for Microsoft came with the rise of new devices whose
importance it famously failed to grasp. “There's no chance,” declared
Mr. Ballmer in 2007, “that the iPhone is going to get any significant
market share.”
微軟的麻煩眾所周知,就是未及時發現新型設備的重要性。鮑爾默在2007年曾宣稱,“iPhone不可能佔據很大的市場份額。”
How
could Microsoft have been so blind? Here's where Ibn Khaldun comes in.
He was a 14th-century Islamic philosopher who basically invented what we
would now call the social sciences. And one insight he had, based on
the history of his native North Africa , was that there was a rhythm to the rise and fall of dynasties.
微軟怎麼會如此盲目?這就是我們引入伊本·赫勒敦的時候了。他是一位14世紀伊斯蘭哲學家,基本上創立了我們今天所稱的社會科學。他來自北非,基於北非歷史得出一個觀點:朝代興衰自有規律。
Desert
tribesmen, he argued, always have more courage and social cohesion than
settled, civilized folk, so every once in a while they will sweep in
and conquer lands whose rulers have become corrupt and complacent. They
create a new dynasty — and, over time , become corrupt and complacent themselves, ready to be overrun by a new set of barbarians.
他認為,沙漠中的部落成員一定比已定居的開化民族更勇敢,社會凝聚力更強,因此每隔一段時間,他們就會狂飆而至,佔領統治者已經變得腐朽自滿的土地。然後他們會建立起一個新的朝代,隨著時間推移,他們也會同樣變得腐朽而自滿,最後再被一群新的野蠻部落推翻。
I
don't think it's much of a stretch to apply this story to Microsoft, a
company that did so well with its operating-system monopoly that it lost
focus, while Apple — still wandering in the wilderness after all those
years — was alert to new opportunities. And so the barbarians swept in from the desert.
我覺得將這個故事安在微軟和蘋果身上並不會太牽強。微軟,一個壟斷操作系統市場的公司突然失去了重心,而蘋果,多年之後仍然徘徊在荒野上伺機而動。故事到最後是,野蠻人從沙漠席捲而來。
Sometimes,
by the way, barbarians are invited in by a domestic faction seeking a
shake-up. This may be what's happening at Yahoo: Marissa Mayer doesn't
look much like a fierce Bedouin chieftain, but she's arguably filling
the same functional role.
順便說一下,野蠻部落有時候是由政權內部企圖重組的人請進來的。這也許就是發生在雅虎(Yahoo)的情況:瑪麗莎·梅耶爾(Marissa Mayer)看上去並不像一個凶悍的貝都因部落酋長,但她無疑擔當了同樣的角色。
Anyway,
the funny thing is that Apple's position in mobile devices now bears a
strong resemblance to Microsoft's former position in operating systems.
True, Apple produces high-quality products. But they are, by most
accounts, little if any better than those of rivals , while selling at premium prices.
不論如何,有趣的問題是,蘋果現在在移動領域的地位與微軟之前在操作系統的地位極其相似。沒錯,蘋果生產高質量的產品,但很多人都認為,如果說它們真的優於同類產品,優勢也並不大,同時售價卻極高。
So
why do people buy them? Network externalities: lots of other people use
iWhatevers, there are more apps for iOS than for other systems, so
Apple becomes the safe and easy choice. Meet the new boss, same as the
old boss.
那麼人們為什麼要買蘋果產品呢?這就有關網絡外部性了:許多其他人都在用i系列產品,比起其他操作系統,有更多適用iOS的應用,所以蘋果已成為了安全和容易的選擇。這就是我們的新老大,和過去的一樣。
Is
there a policy moral here? Let me make at least a negative case: Even
though Microsoft did not, in fact, end up taking over the world, those
antitrust concerns weren't misplaced. Microsoft was a monopolist, it did
extract a lot of
monopoly rents, and it did inhibit innovation. Creative destruction
means that monopolies aren't forever, but it doesn't mean that they're
harmless while they last. This was true for Microsoft yesterday; it may
be true for Apple, or Google, or someone not yet on our radar, tomorrow.
那麼,我們能從中學到什麼政策教訓嗎?我可以至少舉出一個反面的例子:事實上,雖然微軟最終沒有統治世界,那些反壟斷顧慮也並非無中生有。微軟的確是一個壟斷者,它的確抽取了大量的壟斷利益,它也的確阻礙了創新。創造性的破壞意味著壟斷無法長久,但這並不意味著,壟斷還在持續的時候,沒有太大破壞力。這樣的情況已經發生在微軟身上,它未來可能也會出現在蘋果、谷歌或其他尚未進入我們視野的公司身上。
「華人戴明學院」是戴明哲學的學習共同體 ,致力於淵博型智識系統的研究、推廣和運用。 The purpose of this blog is to advance the ideas and ideals of W. Edwards Deming.
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