三頭六臂 122-32

132
“You can bail out a bank; you can’t bail out a generation,” says the great American inventor, Dean Kamen, who has designed everything from the Segway to artificial limbs. “You can print money, but you can’t print knowledge. It takes 12 years.”
美國偉大發明家Dean Kamen (他所設計的東西五花八門，從（單人雙輪電動滑板車）「塞格威」（Segway）到義肢，無所不包)說：「你可以對銀行緊急紓困來應急，可沒辦法紓困一整個世代。你可以大印鈔票，可無法印出知識。普通人的求知，（起碼）要花上12年。」

我們更是一輩子都在求知呢!

131
我與梁永安先生聚會，談到一輩子讀譯英文，可是多少還是英文的門外漢。
我努力學英文（起碼）花上42年了，可是睡前拿起 The Complete Poems of Thomas Hardy讀他十幾睡的作品，還是像霧裡看花。
對於 bridal 的字源了解一下，就會知道每種文化的文字都其來有自。cassone, bridal

130
這篇將共同因與特殊因
分別
與自由派和保守派的易犯錯誤等同起來
可以讓我們思考一下
不過它沒有深入了解這必須有可以運作的準則
Defect Analysis and Liberalism
American Thinker - Bellevue,WA,USA
(These ideas were first developed by a man named W. Edwards Deming.) "Special and common causes of variation" are bone-dry engineering terms normally ...

129
Dr. Deming 從1930s就很重視消費者研究

	on Page 301:
	"... What constitutes a plausible assumption is of course the responsibility of the expert in the subject-matter (in this case, consumer-studies). A survey was to cover Seattle, Portland, San Francisco, Los Angeles, and San Diego, ..."

"...the expert in a substantive field (consumer research, engineering, production, accounting, psychology, law, etc.), although statisticians themselves have perhaps even more need for this kind of advice. ..."

今天接到美國賓州大學商學院的周刊電訊
才知道它的定戶數為百多萬戶呢
其中有一篇關於消費者心理等領域的研究 我將它放在

wanderlust, impulse, impulse buy

Not on the List? The Truth about Impulse Purchases
Retailers and manufacturers of consumer goods have long believed that most grocery store purchases are unplanned, and that showy displays will push more goods into shopping carts. The displays may help sales, but the underlying assumption -- that most grocery store sales are impulse buys -- is wrong, according to a new research paper co-authored by Wharton marketing professor David Bell.
http://knowledge.wharton.upenn.edu/article/2132.cfm

128
八零年代Ted Levitt教授 的著作影響我HC很大
譬如說下述兩段
不過我這回在The Politz papers : science and truth in marketing research
收錄的論文A Critical Appraisal Of Media Research (7.3, 1947, pp. 188-205) 之圖(four audiences - one medium, p. 198) 讀出類似
"THE TOTAL PRODUCT CONCEPT" 的說法
"Kano 先生這些1970s 末期、 1980s初期的日文作品，在 1990s初期才在西方普遍傳開。之後，種種Kano 模式的圖示和簡化版本、調整版本等網路上滿天飛。我認為，這是西方產品行銷學（marketing ）之一種模式和進路，不過，這專業還是有許多東西可以參照，譬如說，『引爆行銷想像力』The Marketing Imagination by T. Levitt 中對於「全面產品概念」（THE TOTAL PRODUCT CONCEPT ）的說法（p.79 ，發表於 Harvard Business Review,1980一二月號 ），關於這方面之介紹，我在約 20年前的本學會國際會議發表過論文。這些年來，這方面還有許多相關的文獻。"

我個人認為宋文襄先生 ( W. H. Sung)1984年9月18日在台北圓山大飯店舉行「

國 際品質大會」( International Quality Symposium, 1984，Taipei, Taiwan)乃是學會的一里程碑。會議主題為" 品質--生產力之鑰 (Quality - Key To Productivity)"，深得Deming和 Ishikawa等大師的精髓。這次會議，我部門投稿{品質競爭情報系統}(pp.117-127 參考資料第一本書為The Marketing Imagination by T. Levitt 1883, 電子所圖書館有我建議購買的近七本Ted的著作 )，{軟體測試簡介與GKS應用例}( pp. 597-609)，{音樂卡品質改善個案}(pp.891-99)等3篇，個人並負責主持品質稽查組論文發表及討論。電子工業研究所(ERSO)之IC品管部另有3篇論文發表。ERSO 在鍾漢清影響下出錢(我記得是請史欽泰所長捐十萬元整)、出力。"

127

官學之新經濟

非私人企業的制度容易讓辦事流於浪費
W. Edwards Deming, “Your system is perfectly designed to give you the results you are getting.”
譬如說 昨天報導勞保局的獎金4.5 幾月是在去年七月決定的
又 我這幾年看到臨近台灣大學的許多學術會議 內部出版 刊物和道路廁所等等
都搖身一變"升級"
"Cost has no meaning without a measure of quality."
"Quality has no meaning without a measure of cost."



126
根據 WSJ
"美國一項最新調查顯示﹐數學家﹑精算師﹑統計師等排在最佳職業榜前列﹔而伐木工﹑畜牧工和出租車司機則入選最差職業榜。"1960 Sample Design in Business Research

60 歲出版 統計學最後的專著 Sample Design in Business Research

此書第一部分有八十幾頁在談 STANDARDS OF STATISTICAL PRACTICE
Preface 中說
"...appreciate sampling as a trustworthy instrument, and as an indispensable tool of scientific inference in management and in research.
My recommendation, for use of the book as a textbook, is to begin with Part II and to study it concurrently with Part I, with daily lessons in Part III. The order of the chapters is purposive, not random, to enable nonmathematical readers to begin with Chapter 1 and to continuw far enough to appreciate sampling as the scientific method of inference before mathematics looks too heavy, the premise being that one must learn to hum or strum a tune and must like music before he can derive much good from study of harmony and counterpoint. ..." (pp. v-vi)

這本書十六年之後台大商學系才買 每年約一人借閱
我們現在拜全文搜索之賜 可以做許多沒放在索引的字彙調查 譬如說 quality

1-10 of 20 pages with references to quality:

125

現在什麼 文化 風險 等等都可以是"顯學"
Peter Drucker once wrote, “People who don’t take risks generally make about two big mistakes a year; people who do take risks generally make about two big mistakes a year.”
這句可比較 對照 "不管你相信不相信上帝 上帝一直存在"


124

梁實秋文學獎後由文建會委辦
由於專案超過一定金額必須公開招標 所以第十三屆由標價較低的 得標
蔡文甫 寫回憶錄 (易名為 "從零到九 的 九歌傳奇" ___"天生的 凡夫俗子" 2005) (p.360)

123

中怀无绊外缘间，深掩禅扉客到难。
胜景可曾飞锡去，好山多祇捲帘看。
画升讲座天花落，夜步吟轩海月残。
今日逢师堪论道，归心愁思一时宽。《宝林寺》

若謂戴明堪繼踵 只應緣木可求魚


陳寬仁八分之六 (八秩大慶回憶錄)
忘記提我們的另一"面向"
我經常鼓勵大家寫自述 (胡適四十歲就先下手啦)
我們可以出"品質尋智人叢書" (紀念 C. P. Chang)
除了hc將他的回憶錄"零存"於本叢書之外
我們本年至少可以出一本

陳寬仁八分之六 (八秩大慶回憶錄)

敬請期待
(早上他說 已完成近七萬字)

122
Dr. Deming 幾乎一輩子都是獨立統計調查或研究之顧問
所以他的作品會探討那些在各組織中比較傾向於獨立自發工作者的管理問題

“you’re not the boss of me.”

Google Hopes to Open a Trove of Little-Seen Books