Deming, W. E. 1993. The New Economics For Industry, Government & Education. Cambridge: Massachusetts Institute of Technology Center for Advanced Engineering Study.
有一章是
Josh Billings的引言
Josh Billings 是美國第二有名的幽默家
我在Autobiography of Andrew Carnegie讀到的這則故事更可以代表"戴明哲學"
After seating themselves, the stranger said he was part owner in a gold mine in California, and explained that there had been a dispute about its ownership and that the conference of partners broke up in quarreling. The stranger said he had left, threatening he would take the bull by the horns and begin legal proceedings. "The next morning I went to the meeting and told them I had turned over Josh Billing's almanac that morning and the lesson for the day was: 'When you take the bull by the horns, take him by the tail; you can get a better hold and let go when you've a mind to.' We laughed and laughed and felt that was good sense. We took your advice, settled, and parted good friends. Some one moved that five thousand dollars be given Josh, and as I was coming East they appointed me treasurer and I promised to hand it over. There it is."
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