2014年11月13日， Armand Vallin Feigenbaum博士過世時， 我不知道在忙什麼。直到半年之後才知道。 Feigenbaum博士的著作和論文，影響全世界的品管界，譬如說，在80年代中，Total Quality Management (TQM) 才開始流行，之前日本都採用Total Quality Control，雖然它的漢字是"綜合的品質管理"。
我2007年的一篇舊文，自己都忘掉了。
品質世界讀者回憶錄：Armand V. Feigenbaum 費里尼（Federico Fellini, 1920-93）和伊塔羅．卡爾維諾（Italo Calvino , 1923-1985）是20世紀意大利的兩位電影和文學名家。我只知道他們有一次交集：卡爾維諾撰《觀眾回憶錄 》，作為費里尼著《虛構的筆記本：費里尼塗鴉》（FARE UN FILM(1980)，倪安宇譯，台北．商務印書館，1997） 的前言。這種「對．話．錄」，或許值得仿照．因此寫品質世界的無名讀者回 憶錄：Armand V. Feigenbaum2007年，品質界的前輩 Armand V. Feigenbaum 博士85歲。 先生英雄出少年：在1951年（29 歲）即出版Quality Control: Principles, Practice, and Administration,；他1956 年在著名的企業管理雙月刊Harvard Business Review, 提出石破天驚的 "Total quality control"( Vol. 34, No.6, pp.93-101.) 。這讓日本JUSE主管開始考慮提出TQC 的口號。1961年他將舊著更新為Total Quality Control: Principles, Practice and Administration(McGraw-Hill)，這是本改變品質界的新書： 日本和台灣都有翻譯（台灣為孫葆銓譯『全面品質管制』台北： 中國生產力中心，1968 ）。這本TQC在1983年發行第三版（邀人助理）增訂版， 副標題也改了：Total Quality Control: Engineering and Management ，台灣有授權影印本，大陸有翻譯（據陳寬仁老師說：91年購於北 京，人民幣22元，由機械工業出版社印刷， 新華書店發行， 楊文士廖永平等据第三版原書譯成 ）；1991年有發行40 周年紀念版（40. th. Anniversary Edition）；Feigenbaum, A. V. (2004), Total Quality Control,……美國人-日本人的著作中，多將當今的品質成本分類方式歸功於他， 不過很少像W. Edwards這樣實在地，將他的論文「品質與生產力」和TQC 一書（1983年版第 530頁；參考Out of the Crisis 第431 頁）中對於業界許多人不假思索地、形式化地濫用「允收抽樣計畫」 的指控。 1958-68年他任職t General Electric 公司的Manufacturing Operations 協理。之後，他與弟弟創工程顧問公司General Systems Company ，任最高經營決策者至今。1961-63年美國品管協會會長。8 0年代末，美國創國家品質獎，先生與知名的專家如J. M. Juran 和William A.J. Golomski（1989年 Deming Medalist） 等人任Overseers委員會。 1998年起，美國品質協會（ASQ）創一以他名義的獎項：Fe igenbaum Medal，主要獎勵35歲以下的品質界表現傑出或對社會有大貢 獻之青年才俊。 2003年他們兄弟（Feigenbaum, A. V. and Feigenbaum, D.S. ）發行新著： "The Power of Management Capital"（McGraw-Hill）-- 台灣有翻譯本，可惜林林總總的錯誤甚多，我於2004年將這些回 饋到General Systems公司的網站。 2006年中，王老師說，也許幾年之後中原大學有緣與榮幸， 可以頒發榮譽博士給A. V. Feigenbaum先生。
根據Wikipedia
Armand Vallin Feigenbaum (April 6, 1922 – November 13, 2014) was an American quality control expert and businessman.[1] He devised the concept of Total Quality Control, later known as Total Quality Management (TQM).
Biography[edit]
Feigenbaum received a bachelor's degree from Union College, his master's degree from the MIT Sloan School of Management, and his Ph.D. in Economics from MIT. He was Director of Manufacturing Operations at General Electric (1958–1968), and was later the President and CEO of General Systems Company of Pittsfield, Massachusetts, an engineering firm that designs and installs operational systems. Feigenbaum wrote several books and served as President of the American Society for Quality (1961–1963). On November 13, 2014, he died at the age of 92.[2]
Work[edit]
His contributions to the quality body of knowledge include:
- "Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction."
- The concept of a "hidden" plant—the idea that so much extra work is performed in correcting mistakes that there is effectively a hidden plant within any factory.
- Accountability for quality: Because quality is everybody's job, it may become nobody's job—the idea that quality must be actively managed and have visibility at the highest levels of management.
- The concept of quality costs
Bibliography[edit]
- Feigenbaum, A V (1945), Quality control: principles, practice and administration; an industrial management tool for improving product quality and design and for reducing operating costs and losses, McGraw-Hill industrial organization and management series, New York, McGraw-
Hill, OCLC 18582947
Feigenbaum, Armand Vallin (1961), Total Quality Control, McGraw-Hill, OCLC 250573852 全面品質管制 / [費金保](Armand Vallin Feigenbaum)著 ; 孫葆銓譯 臺北市 : 中國生產力及貿易中心, 民57[1968] 這是影響台灣一代品管人的重要書。
Feigenbaum, A V; Feigenbaum, Donald S (2003), The power of management capital : utilizing the new drivers of innovation, profitability, and growth in a demanding global economy, McGraw-Hill, ISBN 978-0-07-021733-1品質大師費根堡談管理資本 : 驅動創新、獲利與成長的企業新引擎 / 阿莫得.費根堡(Armand V. Feigenbaum), 唐納德.費根堡(Donald S. Feigenbaum)原著 ; 簡美娟譯 臺北市 : 麥格羅希爾, 民94[2005] - 2005年：鍾漢清 在個人新聞台 simon university寫了幾篇評說Feigenbaum 兄弟 於2003出版的 The Power of Management Capital 的翻譯錯誤數百處。（阿莫得‧費根堡兄弟 /著 『品質大師費根堡談管理資本：驅動創新、
獲利與成長的企業新引擎』（）簡美娟譯，台北：，2005 。） 寫信給 A. V. Feigenbaum 希望他能將此書中文版回收。其實，作者通常全權委託出版商進行各種翻譯，無法保證翻譯之品質。 不過我知道昆拉德、 Susan Soontag等名作家都有一套保證其品質之辦法。
Feigenbaum, A V; Feigenbaum, Donald S (2009), The power of management innovation : 24 keys for sustaining and accelerating business growth and profitability, McGraw-Hill mighty manager handbooks., McGraw-Hill, ISBN 0-07-162578-X
College mourns Armand V. Feigenbaum '42
November 14, 2014
Armand V. Feigenbaum ’42, an advisor and benefactor to Union and an internationally recognized leader in systems engineering and total quality control, died Nov. 13, 2014. He was 92.
He and his brother, the late Donald S. Feigenbaum ’46, founded General Systems Co., the Pittsfield, Mass.-based international systems engineering firm that designs and helps implement operational systems for corporations and governments worldwide.
The brothers were long involved with Union. For more than a dozen years, they hosted the Feigenbaum Forum, a gathering at which academicians discussed characteristics of a new generation of leaders and how better to integrate liberal arts and other studies. Union’s administration building, where their portraits hang in the first-floor lobby, was dedicated in their honor in 1996.
Armand Feigenbaum received an honorary doctor of science degree from the College in 1992, and the Alumni Gold Medal in 2012.
“Armand Feigenbaum, like his brother, Donald, was an ideal son of Union College,” said President Stephen C. Ainlay. “He was proud of his connection to Union, just as we were proud to call him one of our own. We owe much of our success today to his generosity, expertise and insight.”
The Feigenbaums were also generous supporters of non-profits and cultural institutions in their native Pittsfield. The Berkshire Museum, which they supported, is home to the Feigenbaum Hall of Innovation.
They also authored a number of books that were highly influential in the industry. Total Quality Control, published in 1952, has been reprinted numerous times in dozens of languages.
Armand received the National Medal of Technology and Innovation, the nation’s highest honor for technological achievement, from President George W. Bush in a White House ceremony in 2008.
Donald S. Feigenbaum ’46 passed away March 5, 2013 at the age of 87.
Services are Sunday, Nov. 16, at 1:30 p.m. at Temple Anshe Amunim, 26 Broad St., Pittsfield, Mass.
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