「華人戴明學院」是戴明哲學的學習共同體 ,致力於淵博型智識系統的研究、推廣和運用。 The purpose of this blog is to advance the ideas and ideals of W. Edwards Deming.

2012年12月9日 星期日

Joseph Juran, 第1-6版的Juran Quality Handbook


2006陳寬仁老師當選為QKC召集人、第一次聚會在鍾漢清辦公室舉行.......陳寬仁27日在華人戴明學院主持的研討會,鍾漢清發表「談朱蘭 (J. M. Juran) 主編的五版本之《品質(管理)手冊》回顧世界品管50年」。參加貴賓:來新陽官生平石玉立宋文襄陸正平盧瑞彥耀宗吳社邦歐陽志遠游振昌李景文。我利用機會,建議QKC應該深入了解世界各大品質推進組織的內容和發展史.....

我當時寫過一長篇文章,原說要獻給晃三兄的。
我和David Hsu一直很注意第6版的Juran Quality Handbook----然而我們或許興趣偏移了,所以它在20105月出版,我們竟然不知道。
今天我到JUSE的英文網才知道。然後 我到Amazon 去瀏覽一番。......
.



我和David Hsu一直很注意第6版的Juran Quality Handbook(臺灣大學圖書館有1-5各版的;他們將這些Handbook當一般書;非參考用書*)----然而我們或許興趣偏移了,所以它在20105月出版了,而我們竟然不知道。
今天我到JUSE的英文網才知道的。然後我到Amazon 去瀏覽一番。
(我在思考自己編一本Handbook)

*6 (臺大還沒有)
Juran's Quality Handbook: The Complete Guide to Performance Excellence 6/e
Joseph Defeo (Author), J.M. Juran (Author)
New York : McGraw Hill, 2010
這一版終於將個地區/國別的品管實務拿掉 換句話說 我們或同屬全球品質共和國的成員了…..

5:
Juran's quality handbook / Joseph M. Juran, co-editor-in-chief, A. Blanton Godfrey, co-editor-in-chief ; Robert E. Hoogstoel, associate editor, Edward G. Schilling, associate editor
New York : McGraw Hill, c1999
北京有翻譯本,據說銷百來萬本….
我在台北賣出約9本英文版---開過課 (學員送一本/標準局/學會/盧瑞彥….各一本)
4:
Juran's quality control handbook / J.M. Juran, editor-in-chief, Frank M. Gryna, associate editor
New York : McGraw-Hill, c1988

3:
       Quality control handbook. J. M. Juran, editor-in-chief, Frank M. Gryna, Jr., associate editor [and] R. S. Bingham, Jr., associate editor
出版項   New York, McGraw-Hill [1974]
這一版,台北和上海都有翻譯

最有趣的是1951年的第一/1962年的第二版,臺大竟然各有3…….
2:
Quality control handbook / J. M. Juran, editor-in-chief, Frank M. Gryna, Jr., associate editor [and] Leonard A. Seder, associate editor
New York : McGraw-Hill, 1962
臺大還有產業別部分的日譯本:
主要產業における品質管理 / 吉南(J. M. Juran) ; 東洋レーヨン會社譯
東京 : 日科技連, 昭和43[1968]

1:
Quality-control handbook / ed. by J. M. Juran
New York : McGraw-Hill, 1951





2009.6  Guru

Joseph Juran

Jun 19th 2009
From Economist.com
An American who emigrated from Romania when he was eight, three years after his father had first gone to the United States to seek work, Joseph Juran (1904-2008) had a remarkable—and remarkably long—life.
As a young man he studied electrical engineering and was a keen chess player. He then went to work for Western Electric in the inspection department at its famous Hawthorne factory, just outside Chicago. It was here, while Juran was on the payroll, that Elton Mayo (see article) carried out what has become one of the most famous experiments in industrial psychology (see article).
During the second world war Juran was seconded to work for the government in Washington, streamlining shipment processes for the Lend-Lease Administration. While there he came across the work of Vilfredo Pareto and was the first to name the 19th century Italian professor of political economy’s “80/20 rule”—the rule that the top 20% of any country’s population accounts for more or less 80% of its total income—“Pareto’s Principle of Unequal Distribution”. Juran extended the principle to quality control, stating, for instance, that most defects in production are the result of a small percentage of the causes of all defects—what he described as “the vital few and the trivial many”.
His influences were eclectic. He once said that anthropologist Margaret Mead’s book “Cultural Patterns and Technical Change” was highly influential in his ideas on how to “re-engineer” business quality. He recognised that cultural resistance to change was one of the biggest problems in reforming quality.
My belief is that historians in later decades will look back on the 21st century as the century of quality, much as the 20th century has been the century of productivity, largely following Frederick Taylor’s model.
It was only after the war, however, that Juran moved into the arena for which he is most famous. He left Western Electric to become a freelance consultant on quality control. In 1954 he was invited to Japan to give a series of lectures which were subsequently credited by the Japanese with having been the basis of their quality-focused post-war industrial economy. He thus joined W. Edwards Deming (see article) in management mythology as one of the two Americans who, unappreciated in their own fast-food country for their ideas about quality, had been compelled to go abroad to find recognition.
Juran always emphasised the difference in approach between himself and Deming. He said that Deming was more focused on the statistical analysis of quality whereas he, Juran, was more concerned about the human input, teaching people how to introduce what he called CWQM (company-wide quality management).
CWQM was divided into three, into what has become known as the Juran Trilogy: quality planning, quality control and quality improvement. The first involves identifying customers and their needs so that these can be satisfied; the second is about developing processes to produce goods that can meet those needs; and the third is about constantly trying to improve those processes.

Notable publications

“Quality Control Handbook”, McGraw-Hill, 1951; “Juran’s Quality Handbook”, 5th edn, McGraw-Hill, 1999
“Managerial Breakthrough: A New Concept of the Manager’s Job”, McGraw-Hill, 1964

 
  書號 書名 原作者 譯者 價錢  
  M007 管理三部曲 J. M. Juran 鍾漢清 600  
簡介
(二刷)
品質、管理大師朱蘭(J. M. Juran)不朽的著作,改造、改善學派及TQM學派的創始作品,闡明「突破、管制、規劃」在經營管理及品質管理的應用,戴明博士讚不絕口。
目錄
突破與管制之對比 突破──鳥瞰
態度上突破
帕累托原理
動員在知識上突破
掌舵手 診斷手
知識上突破──診斷
抗拒變革──文化型態
績效上突破──行動
轉移到新水平

管制──鳥瞰
選擇管制主題
量測單位
標準
感應器
動員作決策
解釋
對差異的決策
採取行動
經理人
、突破與管制 品質規劃:三部曲完全
附錄A 控制的技術補遺──鳥瞰
附錄B 品質三部曲

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