「華人戴明學院」是戴明哲學的學習共同體 ,致力於淵博型智識系統的研究、推廣和運用。 The purpose of this blog is to advance the ideas and ideals of W. Edwards Deming.

2019年11月29日 星期五

Deming Scholars MBA Program at Fordham University in New York City; The Essential Deming: Leadership Principles from the Father of Quality;




The Essential Deming: Leadership Principles from the Father of Quality

前表紙
McGraw Hill Professional, 2012/10/12 - 352 ページ
The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives.
Now, with The Essential Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume.
The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.
The Essential Deming reveals Deming's unique insight about:
  • How poor management infects an entire organization
  • The critical importance of management on producing quality products and services
  • Improving management in any company
  • The effective management of people--the manager's single most important task
  • How to educate workers into critical thinkers
  • Ways to preserve statistical integrity while dealing with real-world problems
Fully authorized by the Deming estate and published in cooperation with The W. Edwards Deming Institute, The Essential Deming is the first book to distill Deming's life's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization.
"To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh." -- U.S. NEWS & WORLD REPORT
"I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products. . . . Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress." -- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company
"It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them. . . . The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts." -- DONALD M. BERWICK , Senior Fellow, Center for American Progress
"Toyota Motor Corporation was awarded a Deming Prize in 1965. This laid the foundations for the present growth of our company. I do believe the ideas and theories of Dr. Deming emphasizing the importance of quality control are very useful for people of all ages." -- TATSURO TOYODA, Senior Advisor, Toyota Motor Corporation
"Few rival W. Edwards Deming for impact on management in the twentieth century. Indeed, Deming and Drucker, to my mind, stand apart for the breadth and depth of their vision for management as a profession that truly might help realize the possibility of people working together at their best. . . . The publication of this expansive edition of Deming in Deming's own words is a seminal event." -- PETER M. SENGE, MIT and the Society for Organizational Learning


目次

Best Efforts Without Guidance Lead to Failure
1
Only Top Management Can Make the Decisions Necessary to Assure Quality
37
How Can We Bring About Improvement?
69
Demings 14 Points for Management
105
People Are Part of the System
151
Information Is Not Knowledge
193
Statistical Thinking is Required
227
8 What Happened in Japan?
277
Index
315
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著者について (2012)

JOYCE NILSSON ORSINI, PhD, is an associate professor of management systems at Fordham University, the director of Fordham's Deming Scholars MBA program, and president of The W. Edwards Deming Institute.

書誌情報






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Deming Scholars MBA Program at Fordham University in New York City

The Deming Scholars MBA Program aims to build a foundation for leadership in the new economic age. It provides a small group of highly motivated students with a unique opportunity to develop expertise in Dr. Deming’s teachings and to build leadership skills within the framework of an outstanding program.
The program combines rigorous classroom study with an intensive practicum experience. Practica provide students with an opportunity to test theory, learn by doing, experience leadership and practice teamwork.
Each student spends a total of 28 weeks on site with one or more participating companies. Faculty and sponsoring executives work together to guide the students through their learning experience. As interns, students are expected to learn to apply systems thinking and methods to help the enterprise achieve its business objectives. Initially, their responsibilities revolve around listening, observing, learning and communicating. Later in the program, these responsibilities expand to include analyzing and coaching. Students receive $10,000 in stipend-scholarships from sponsoring organizations. Participating companies have included: ABC (New York), American Express (New York), Coach Leather (New York), Corning Life Sciences (New Jersey), GE Capital (New York, Connecticut), Henry Ford Health Care Systems (Michigan), Johnson & Johnson (New Jersey), McKinsey (New York), NASA (Washington, D.C.) (see more companies).
The program includes 6 group projects and an 18 month research project that ties management practice and issues into academic literature. Students plan, facilitate, conduct and present at a symposium on Dr. Deming’s analytic papers.
The program is designed around 5 learning cycles. In between each cycle is a practica working at an organization to provide real organization learning experiences.



Here’s a better way to convert dog years to human years, scientists say

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連結  

Aisin Seiki Co.(アイシン精機株式会社)conducting work-style reform

BUSINESS / CORPORATE | REGIONAL VOICES: CHUBU

Toyota group member Aisin Seiki cuts low-priority meetings, reducing work hours as a result

CHUNICHI SHIMBUN
Aisin Seiki Co., a Toyota group auto parts maker based in Kariya, Aichi Prefecture, has set about conducting work-style reform, including abolishing dress codes and low-priority meetings to give its workers breathing room to come up with new ideas.
To get rid of meetings held just to share information, this year the firm started asking 300 of its employees to send an email to their colleagues at the beginning and end of the workday to report the day’s schedule.
To enhance communication within each division, they were also encouraged to include a sentence on their private lives.
“It doesn’t have to be much. But if they can share among their team members something to talk about, then it might strike up further conversation and make it easier for them to consult on issues related to work, too,” said Tomohisa Murase, the firm’s human resources director.
“I plan to leave the office on time today because I’m going to see a basketball match,” one worker wrote in a morning email. “I will be extra time conscious with my work.”
Based on the schedule in the emails, the total time spent on such tasks as internal meetings or creating documents is added up according to each worker or team to see what tasks are taking up their time.
Such email exchanges were conducted from April through August, while low-priority meetings were reduced and teleconferences were introduced to save workers moving from one place to another in the office. As a result, work time during the period was cut by 63 hours on average for workers and 105 hours for managers.
The firm’s moves are aimed at increasing workers’ job satisfaction to spark innovative thinking amid intensifying competition in the automotive industry, in such areas as autonomous driving and electric vehicles.
“We are no longer in the age of working long hours and continuing mass production,” said Aisin Seiki President Kiyotaka Ise. “If workers are fulfilled in their private lives, it will lead to new ideas and the strengthening of the company’s competitiveness.”
The firm also gave employees freedom in their clothing choices following the cool biz period in summer, when casual attire was allowed.
The office environment changed drastically, with more workers wearing jeans and casual shirts.
“We are not looking for people who take a one-size-fits-all approach,” Ise said. “It is the responsibility of each worker to think how he or she should look like depending on the situation.”
Aisin Seiki’s other work-style reform measures include simplifying internal application procedures by reducing the number of people who need to approve them, as well as introducing tablet computers to reduce the use of paper documents.
The firm conducted a questionnaire with all of its employees in October and plans to implement more measures to improve job satisfaction based on the results of the survey.
This section features topics and issues from the Chubu region covered by the Chunichi Shimbun. The original article was published on Nov. 22.

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