BBC：Do It Like Deming/ 2005年7月 2005.07

5日

BBC Radio 4 的DEMING 節目如何由你錄音，再傳給我（我不懂得什麼叫 mp3及如何用它），或許我可以練習騰譯之 ….

感謝Justing，他錄BBC的28分鐘關於Dr.  Deming 節目（Thanks you very much. I enjoyed very nuch.Now I face the issues of how to translate it efficiently...HC），我自己再聽一次，並轉寄給Dr Myron Tribus.

Dear Myron,

Attached is the BBC Radio 4 program for your reference.

Please do help us to find the text if possible.

I enjoyed it very much although as you said most of the message is common sense.

Best Wishes,

hanching chung

-----

I did not hear the BBC program to which you refer. I hope that what I said was worthwhile! I do not recall what I said at the time. If you send me a brief extract, I may be able to find the speech and will gladly send it to you with permission to translate, if you wish.

Myron

2005年七月，尋智專業顧問何哲文先生寄文和一些王晃三老師之作品。戴久永和林公孚先生賜文。17日 越南林志郎先生昨天來訪，計畫越南兩天一夜 六小時課。20日參加中華民國品質學會（CSQ）「研究發展委員會第15次會議」。

○ 本刊專欄徐歷昌先生訪問中國。問Bill Scherkenbach 美國戴明協會刊頭之一引言，他答說不知道也。引言似乎經常/每日更換，2006/7/28登的引言(Quote from W. Edwards Deming )是： A rule should suit the purpose

○ 陳寬仁老師來信：「7/26 我應晃三邀為口試委員 去中原評審碩士班應屆畢業生五名，順便在院長室拍下他退休前打包現場照片 以及圖書館正門照片一張，也許你能利用？」

○ 27日晚參加在品質學會由來新陽會友報告的「ISO 10002:2004 抱怨處理」。一直在追憶反省我在大企業中當主管時怎樣處理它，….

簡記BBC的廣播：Do It Like Deming

之前，接到美國Deming Electronic Network 預報此廣播節目。

我聽完之後，才收到英國周日Times 的消息：

July 03, 2005

Business on the box

In Business. BBC Radio 4. Tonight, 9.30pm. Peter Day looks at W Edwards Deming, the quality guru whose analysis transformed Japanese business after the second world war.

http://www.timesonline.co.uk/article/0,,2095-1678226,00.html

BBC的網頁版面說明：

The cult of quality is now taken for granted in business.

It was inspired by a single American guru, the late W Edwards Deming, whose ideas shocked the world when they were first picked up in Japan in the 1950s.

But there's more to Deming than merely the pursuit of quality. And many of his other ideas still have the power to transform the way people work... and the way companies operate.

That's what his disciples say, anyway.

Peter Day finds out more.

Guests

Norman Speirs

European Director, Management Wisdom

Hazel Cannon

Leader of the Deming Forum

Jane Seddon

Process Management International

Debbie Ray

Good Samaritan Hospital Dayton, Ohio

Myron Tribus

former professor MIT and Dartmouth Universities in America

David Wormald
Managing Director, Raflatac

Nick Baxter

Chief Executive and Founder of Cornerstone International

61.228.74.179 -- 2005-07-04 05:44:52 --

Homepage： http://www.bbc.co.uk/radio4/news/inbusiness/index.shtml

*****

我將它貼在SIMON University，並將它以’reply to all’ 方式傳給justing /kevin和品質知識社群(QKC) 的人，其中只有「國立勤益技術學院 林文燦」將他名片傳給我。

晚上請燕和justing錄音【BBC Radio 4的DEMING 節目如何由你錄音，再傳給我（我不懂得什麼叫mp3及如何用它），或許我可以練習騰譯之….】，心想也許我可以做義工，將它翻譯出來。

恰巧又和Myron Tribus通信。他搬到Florida，天氣很好，每天都可游泳。

Dear Myron,

Yesterday I listened to BBC Radio 4. Your voice in the Do It Like Deming is still sound quite young and vital.

This message was noticed by DEN and my Google Alerts ( by the Sunday Times).
I passed the information to about 35 persons in Taiwan.

For this kind of program for general public, I am thinking about translating it into Chinese and post it in the web or blog. I am wondering the transcript of the radio program is available or not. If available, it helps to accelerate the translations and better quality assurance.

Best Wishes,

Hanching Chung
**

The Willingness to Work for Solutionsby Newt Gingrich

有心求解最重要The Willingness to Work for Solutions

80年代末、90年代初，美國國會議長Newt Gingrich 幾乎不可一世。他向戴明博士學習：家教約30小時。約1997年，他也有「醜聞」，被美國人民唾棄。真妙，他這兩年又再一次掘起，勢如破竹，連敵對的民主黨都佩服。

我沒太多功夫去研究他。不過，他剛剛在NPR（美國公共收音廣播網）發表他的信仰、人生觀。

我將末段意思列出當大家參考。

The Willingness to Work for Solutions

by Newt Gingrich

http://www.npr.org/templates/story/story.php?storyId=4717148

All Things Considered, June 27, 2005 · I believe that the world is inherently a very dangerous place, and that things that are now very good can go bad very quickly.

I stood recently at Checkpoint Charlie and I saw where the Berlin Wall had once been, where millions had lived in slavery only 20 years ago and I realized that it could happen again. I've stood at Auschwitz, where millions were massacred. Then I read about in Darfur, where hundreds of thousands are dying in the Sudan.

I watch the bombings in Baghdad and I know they could be happening in Atlanta or in Washington. I look at civilizations that have collapsed: Rome, Greece, China, the Aztecs, the Mayas. And then I look around at our pretensions and our beliefs -- that we are somehow permanent -- and I am reminded that it is the quality of leaders, the courage of a people, the ability to solve problems that enables us to continue for one more year, and then one more year, until our children and our grandchildren have had this freedom, this safety, this health and this prosperity.

I learned this belief from my stepfather, a career soldier who served America in the second World War, in Korea and in Vietnam. When I was a child, we lived in France -- a France that was still suffering from World War II bomb damage; a France that still had amputees from the first World War and special seats on the subway for those who had been wounded in the first and second World Wars; a France that was fighting a war in Algiers; a France that had 100 percent inflation.

We went to the battlefield of Verdun, the greatest battle of the first World War. We stayed with a friend of my father's who had been drafted, sent to the Philippines, served in the Bataan Death March and spoke of three and a half years in a Japanese prison camp.

And suddenly, as a young man, I realized this is all real: The gap between our civilization, our prosperity, our freedoms and all of those things is the quality of our leaders, the courage of our people, the willingness to face facts and the willingness to work for solutions -- solutions to energy, solutions to the environment, solutions to the economy, solutions to education and solutions to national security. We have real challenges, we have a wonderful country. We need to keep it, and to keep it we're going to have to learn these kinds of lessons.

那時我還年輕，卻能頓時體會到：所有這些，都是真的: 在我們的文明、我們的繁榮、我們的自由，它們與上述所有這些衰敗之間之所以會有差距，乃繫於我們的領導者的品質，我們人民的勇氣，願意面對種種該正視的事實，以及願意努力尋求解答—不管在尋求能源方面的解決辦法、環境的解法、經濟困局的解法、教育體系的解法，以及國家安全上的解法。我們的許多挑戰，無疑都是真實的，然而吾國也很了不起。我們需要讓它萬世繁榮，而要做得到這，我們必須學會這些不同的教訓。

Hanching Seminars and Consulting Company Profile

Attachment:

Hanching Seminars and Consulting Company Profile

Company Name: Hanching Seminars and Consulting Company

Office Address: 2F,.No. 88, Sec. 3, Shin-Shen South Road, Taipei, Taiwan, Post code 10673

Training Center: 6F, No. 5, Alley 1, Shin-Ming Road, Shin Peitou, Taipei, Taiwan

Website: http://www.deming.com.tw ,

email: hcsimonl@gmail.com

Office Tel. 886 2 2362 5776, 886 2 23650127

Fax 886 2 2365 0128, 886 2 2921 1643

Training Center: Tel/Fax 886 2 8946100

Board of Directors: Representative Director: Hanching Chung*

Directors: Y. Y. Liu

Scott Tsai

Dr. Samual Wang

Hans Chung

*Hanching Chung got a master degree in Operational Research and Statistics (1978) from Univ. Essex, U. K.. Heis an industrial engineer by training.

For last 20 years, he served as a manager for various MNCs, such as Philips, ERSO-ITRI, Motorola, AMP and DuPont in Industrial engineering, Quality and Reliability Assurance, Engineering, Product Development (major achievements in Single-in-line Memory Modules system for DuPont Electronics), Sales and Marketing, Market Development in Greater China (major achievement in setting operational arms in China, acquired AT&T connector system in Kansas.)

He is a member of Society for Information Display, IEEE, CSQ (ex-director), CIEI and a director of Foundation for Community University Alliance in Taiwan.

Purpose Statement of our values, visions and missions:

To bring various knowledge systems to the Chinese-speaking people and help their communities, societies and organizations to learn the new economics and quality/effectiveness thinking and practices.

In the ways of

Researching, developing , applying and distributing the works of worldwide first rate thinkers in economics, management and arts,

Cooperating with various consulting companies worldwide to bring their products and service to greater China region.

Helping various schools, universities and communities to bring the life to their organizations.

So that

We can stay in the business as one of leading service companies for helping the transformations of industries, government, and education to learn the new economics.

Main core business areas

-Consulting and traing in lean manufacturing systems and strategic management of technology.

-Consulting and training in the Deming's Profound Knowledge System, organizational effectiveness and learning, quality and knowledge management, H. A. Simon's Science of Design.

-Publishing and maintaining a data bases service in management.

-New Initiatives and Ventures Consulting

Affiliates:

Oriel Consulting (USA)

WWS Consulting (USA)

Peter Scholtes Seminars and Consulting (USA)

Lean Thinking Enterprise (UK )

Representative of Business Intelligent Center of SRI International

Achievements:

-Since 1996, we published more than 11 book titles and 50 monthly newsletter in management studies, including major works by late Dr. W. E. Deming (Out of the Crisis), Dr. J.M. Juran( Managerial Breakthrough), Dr. B. Joiner (The Fourth Generation Management; Fundamental Principles of The Fourth Generation Management ), Peter Scholtes (The Leader Handbook), W. W. Scherkenbach's ( Deming's Road to Continual Improvement and The Deming's Route to Quality and Productivity) and Nobel Prize winner in Economics (1978) Herbert . A. Simon's (Administrative Behavior. The Science of the Artificial. Models of My Life) .(please visit our website for details).

- As a chief consultant of Nike Operating System (NOS) for the major suppliers.

-We established Taiwan Deming User Groups and annual conferences.

-We donate a foundation for Community University for Taipei county.

-We provide consulting and training service to more than 50 leading organizations in semiconductor, information technologies, textiles, petrochemical and healthcare segments.

-We served various schools, universities, community administrative organizations.

-We established a Free Deming University on line monthly on line magazine (with international contributors) since April, 1998.

- We are establishing a Taiwanese Organizational Learning Forum and was invited to Beijing to set up an executive educational program.