a business is a social system: A Systemic View of Transformational Leadership

隨個人所讀的書
參考點就不一樣
去年的書 "系統與變異"中
1998, A Systemic View of Transformational Leadership
一句摘要
今年決定全文翻譯 約2-3天工夫

The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long term. W. Edwards Deming – New Economics

Most fads and panaceas ignore that a business is a social complex system. It’s purpose is not to satisfy only shareholders, or only customers, or only employees, or only the local community. A business must satisfy everyone!