...the best way out is always through.
---A Servant to Servants by Robert Lee Frost
寫給成立10周年的網路討論 Deming Electronic Network *DEN) 談
Deming vs. Juran
The Words by JUSE by Hanching Chung
Some friends of DEN know my position and opinion on the personal impact on the 'Japanese Quality Revolution'. That is, the major and vital contributors are Japanese themselves, not any (native or overseas) quality gurus. Hence the argument of whom was more influential on the Japanese achievement or more popular is not relavant.
I admire Dr. Deming insightful and creative contribution to the theory of management and organizations. Dr. Juran's contribution is also significant.
On the other hand, the history was written and witnessed by JUSE. So I like to share with you their appreciation of Dr. Deming in an important document (note by Hanching : I used JUSE and SQC/QC in my own copy and I used their full names in the following ones) :
'The 10th Anniversary of the Deming Prize : How Have 25 Leading manufacturers Materialized SQC for Better Quality and More Efficient Operation?' May, 1960, presided by Kenichi Koyanagi
'It was in 1948, or three years after the war termination, that the Union of Japanese Scientists and Engineers started a series of research and investigation on the industrial application of Statistical Quality Control. But our research workers then were few, and they could avail themselves of little information and literature on the subject. Not until Dr. W. Edwards Deming gave his compact, practical Quality Control lectures in this country in August, 1950, under the Union of Japanese Scientists and Engineers sponsorship did our industrial application of Statistical Quality Control method start steady progress. It is his educational activities at that time and his advices and suggestion in the following years that have given us the guiding torchlight and invincible determination with which we have been well able to use QC methods wider and wider in industry, the Deming Prize was found, and it was award for the first time in 1951…