Kilian, Cecelia S. (1992). The World of W. Edwards Deming (2nd ed.). SPC Press, Inc. ISBN 0-945320-29-9. OCLC 28504460.
Kilian, Cecelia S., The World of W. Edwards Deming,
From Library Journal
Journalist Gabor tells the story of Deming, an American statistician and quality control expert who was invited by the Japanese to help them develop industry in the 1950s. Since then, Deming's principles--many the elements of the much-touted "Japanese management style"--have belatedly influenced American companies such as Ford, General Motors, and Xerox.
Deming believes only by understanding and eliminating variation from work processes will managers have the knowledge they need to eliminate deep-rooted systemic problems. Given Deming's influence and reputation, this is a must for all business collections.
Copyright 1990 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
Andrea Gabor (著), The Man Who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America-The Stories of Ford, Xerox, and GM, Penguin USA (P), 1992