1996年 （民85年）
◎ 4月：出版Brian Joiner博士著《第四代管理》（Fourth Generation Management），鍾漢清譯。後半年，承宏遠興業總經理葉清先生大力幫忙，得以翻譯製作八模組的《第四代管理教學錄影帶》。並感謝他推介James P. Womack and Daniel T. Jones合著《精實系統革命》（Lean Thinking）和參與『1996年戴明博士紀念研習會』等善舉。宏遠興業在總經理葉清先生領導下，約五年就有一番新氣象；葉清先生獲得許多獎章、特別報導（譬如說，2006年8月9日之工商時報）。
M001 第四代管理 Brian Joiner 鍾漢清 380簡介
本書以戴明博士的「淵博知識體系」為主軸、「KANO魅力品質特性」、「品質(顧客)的掌握，科學方法(推廣統計品管至各經營管理議題， PDCA 等)，如何利用團隊一體，發揮協力的神效等，都有精彩的論述。
國內多家企業各購百本作內部全員訓練。
目錄
改變我們的管理方式
品質與生產力
組織為一個系統
迅速學習，迅速改善
顧客的聲音
以顧客為中心的策略
變異原理
無知的代價
降低變異策略
管理者對變異的反應：個案集
更好的方法、更好的成果
提昇我們的改善能力
一體團隊
績效評估的挑戰
書評 戴久永教授工商時報(1996年6月29日)書評：「譯筆流暢，愛不忍釋手的書。」
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Brian L. Joiner (著), W. Edward Deming (著)
商品の説明
Book Description
Written by the first of a new breed of ``quality gurus,'' Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the ``Joiner Triangle'', which provides readers with a conceptual framework upon which to build a new corporate culture--one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer. . .a scientific, databased approach to management. . .and the creation of long-term, team-spirited relationships both internally and externally--the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the ``Quality Revolution.''
Written by the first of a new breed of ``quality gurus,'' Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the ``Joiner Triangle'', which provides readers with a conceptual framework upon which to build a new corporate culture--one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer. . .a scientific, databased approach to management. . .and the creation of long-term, team-spirited relationships both internally and externally--the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the ``Quality Revolution.''
商品の詳細
- ハードカバー: 289ページ
- 出版社: Mcgraw-Hill (1994/2/1)
◎出版福田龍二（Ryuji Fukuda）著《日本管理工程》，林有望、鄭志庚合譯。謝謝作者贈新著『致力經營管理之開發』以及劉仲庸先生與日本規格協會洽談版權。
○ 23日收到 TWEDI 副董 Linda Deming Ratcliff信件和基金會簡介。
