Divided responsibility

今天某人引Dr. Deming 的話值得參考

Dear Editor:

“Divided responsibility is no responsibility,” as W. Edwards Deming’s book “The New Economics” (pp. 140-142) illustrates. Per Deming’s “Out of the Crisis” (p. 30), two inspectors often are less reliable than 1 inspector “for the simple reason that each inspector depends on the other to do the job.

Divided responsibility means that no one is responsible.”