The following information is excerpted from "1996 The Deming Prize Guide for Overseas Companies" and permission was graciously provided by Mr. Ichiro Kotsuka of JUSE. For other use or for permission to use the Criteria in published media, please see information at the end of this message.
(2) Status of quality consciousness, consciousness of managing jobs, and understanding of quality control
(3) Status of new product and technology development (including quality analysis, quality deployment and design review activities)
(5) Status of confirming improvement results and transferring them to maintenance/control activities
(3) Projection of changes in social environment and customer requirements and future plans based on these projected changes
(l) Are the objectives of quality control and enthusiasm introduction and promotion clearly defined and well understood?
(2) How well do they understand quality control, quality assurance, reliability, product liability, etc.?
(5) How well do they understand the relationship of quality control and the concepts and methods of other management activities?
(6) How enthusiastic are they in promoting quality control? How well are they exercising leadership?
(4) How do they grasp the status of policy achievement? Are they taking appropriate corrective actions when needed?
(5) How do they grasp priority quality issues (priority business issues)? Do they make effective use of diagnostic methods such as top management diagnosis?
(6) How do they strive interdepartmental cooperation? How do they utilize committees and project teams?
(2) How appropriate are the employee education and training plans? Are the necessary budget and time allocated?
(3) How do they communicate the policies for quality control education and training and how do they grasp the status achieving their policies?
(l) What kind of measures do they have for the and evaluation effective and efficient implementation of quality control?
(3) How do they grasp the status of improvement in the business processes and the individual steps of these processes so as to provide products and services that satisfy the customer needs? Are they taking necessary corrective actions?
(4) How well are the systems for developing new products and services, new technologies and new markets established and managed?
(5) How well are the necessary resources secured and allocated for establishing and operating management and information systems?
(6) How do they grasp the effects and contributions of quality control to the improvement of business performance?
(2) How do they anticipate and cope with changes in surrounding business environment and progress in science and technology?