1996年5月Deming's Profound Changes: When Will the Sleeping Giant Awaken?

5月15日收到Deming's Profound Changes: When Will the Sleeping Giant Awaken? 之合著者 Kenneth T. Delavigne來信。
我後來跟他說，由於版權代理商動小手腳來提高原先版稅，所以決定放棄購買該書版權 ...

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Deming's Profound Changes: When Will the Sleeping Giant Awaken? [Facsimile] (ペーパーバック)
Kenneth T. Delavigne (著), J. Daniel Robertson (著)

商品の説明

From the Back Cover
Increasingly, the demise of many businesses and organizations is being blamed on current western management practice—which can be traced directly back to the 19th century and Frederick Taylor's theory of scientific management. Although W. Edwards Deming proposed a new, more modern philosophy of management decades ago, the western world, instead, continued to practice Taylor's philosophy—by now adulterated and corrupted many times over into a new form of its own (neo-Taylorism). This volume explores—in depth—neo-Taylorism (where it came from and what its beliefs are), Deming's philosophy (his system of profound knowledge and his 14 points), and suggests how Deming's philosophy—if adopted—could be an antidote for today's managerial ineffectiveness. Shows organization and technical managers how to change—using Deming's principles—in order to improve quality in delivered services and products and in employee satisfaction. Analyzes the flaws of Taylorism and Neo-Taylorism— with point-by-point comparison with Deming's philosophy. Clearly explains the Deming quality philosophy from a conceptual framework that can then be applied (rather than from a recipe or case study format, which has proven to be ineffective). For Executive and Technical Managers (all industries); Quality Managers and Practitioners; Quality, Productivity, Organizational Development Consultants.


About the Author

Kenneth T. Delavigne is an independent consultant and teacher in Quality Methods. He previously served a 24-year tenure with IBM--where, for over 12 years, he was involved in the quality area. Mr. Delavigne became a student of Deming's in 1982, and recently assisted Dr. Deming in teaching one of his four-day seminars.

J. Daniel Robertson is Director, Customer Repair Services, 3Com Corporation, Santa Clara, CA. For 21 years, he has worked as an engineer and manager of high tech manufacturing and customer service operations in California's Silicon Valley. Mr. Robertson was introduced to Dr. Deming's theories in 1980 at Hewlett Packard where he applied the philosophy to both production and administrative processes. At 3Com Corp., he applied Deming's teachings to build a high volume organization where the culture was one of "quality being everyone's responsibility."

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商品の詳細

• ペーパーバック: 300ページ
• 出版社: Pearson P T R; Facsimile版 (1994/3/7)
• 言語 英語, 英語, 英語
• ISBN-10: 0132926903
• ISBN-13: 978-0132926904
• 発売日： 1994/3/7

1996年 （民85年）4月《第四代管理》

1996年 （民85年）

◎ 4月：出版Brian Joiner博士著《第四代管理》（Fourth Generation Management），鍾漢清譯。後半年，承宏遠興業總經理葉清先生大力幫忙，得以翻譯製作八模組的《第四代管理教學錄影帶》。並感謝他推介James P. Womack and Daniel T. Jones合著《精實系統革命》（Lean Thinking）和參與『1996年戴明博士紀念研習會』等善舉。宏遠興業在總經理葉清先生領導下，約五年就有一番新氣象；葉清先生獲得許多獎章、特別報導（譬如說，2006年8月9日之工商時報）。

M001 第四代管理 Brian Joiner 鍾漢清 380

簡介
本書以戴明博士的「淵博知識體系」為主軸、「KANO魅力品質特性」、「品質(顧客)的掌握，科學方法(推廣統計品管至各經營管理議題， PDCA 等)，如何利用團隊一體，發揮協力的神效等，都有精彩的論述。
國內多家企業各購百本作內部全員訓練。

目錄

改變我們的管理方式
品質與生產力
組織為一個系統
迅速學習，迅速改善
顧客的聲音
以顧客為中心的策略


變異原理
無知的代價
降低變異策略
管理者對變異的反應：個案集
更好的方法、更好的成果
提昇我們的改善能力

一體團隊
績效評估的挑戰


書評 　 戴久永教授工商時報(1996年6月29日)書評：「譯筆流暢，愛不忍釋手的書。」
Fourth Generation Management: The New Business Consciousness (ハードカバー)
Brian L. Joiner (著), W. Edward Deming (著)

商品の説明

Book Description
Written by the first of a new breed of ``quality gurus,'' Fourth Generation Management is a clear, concise synthesis of the best of current management practice and a host of dynamic prescriptions for the future. The centerpiece of the book is the ``Joiner Triangle'', which provides readers with a conceptual framework upon which to build a new corporate culture--one that positions companies for growing productivity and profit in the years ahead. Focusing on quality as defined by the customer. . .a scientific, databased approach to management. . .and the creation of long-term, team-spirited relationships both internally and externally--the Joiner Triangle is already gaining credence as the management philosophy of tomorrow. And that's only the beginning. Readers will learn why process is more important than short-term results, how to foster a working environment in which all employees feel like winners, a new way of looking at data, processes, and variation, and much more. In short, this major release by a widely respected quality improvement leader is the business person's blueprint for the next phase of the ``Quality Revolution.''

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商品の詳細

• ハードカバー: 289ページ
• 出版社: Mcgraw-Hill (1994/2/1)

◎出版福田龍二（Ryuji Fukuda）著《日本管理工程》，林有望、鄭志庚合譯。謝謝作者贈新著『致力經營管理之開發』以及劉仲庸先生與日本規格協會洽談版權。

○ 23日收到 TWEDI 副董 Linda Deming Ratcliff信件和基金會簡介。

1995年 （民84年）12月

12月，戴明博士（W. Edwards Deming,1900-1993）的大名，在1995年年底的媒體上又出點風頭。美國品質管制協會（ASQC,會員約16萬人，為世界上勢力最大、最重要的品質機構之一）於12月份的Quality Progress 月刊上，用專集回顧他的成就和影響；；12月20日為他的逝世日。被《時代》(Time) 雜誌選為年度風雲人物的金瑞奇（Gingrich, 美眾議院議長），大談戴明為影響其思想的大師之一，所以《經濟學人》The Economist在年終特刊上剖示金瑞奇的「心靈」時，也要簡介一下戴明思想。

◎鍾漢清等人與中華民國品質管制學會合辦 第一屆「戴明紀念研討會」，蒙當時任飛利普副總裁的許祿寶先生幫忙。鍾清章、王晃三、戴久永、林公孚等人發表。王治翰、陳寬仁指導。

我印象最深的是許說：「企業管理界成名的多為理論家和顧問，我們這些實踐者尚未獲應有的肯定。」台灣飛利浦公司羅益強先生等人擁護「學習型組織」概念。許祿寶副總說：「戴明哲學就是淵博的學習型組織。」

感謝天下文化（鄧嘉玲主編等）、中國石油公司等參與。鍾按：尼布爾的禱詞，在1995年年會由王晃三博士提出過，今年1997年年會再現，真是有緣。戴明博士也是虔誠教徒…….

◎ 1995年10月份起，鍾漢清逐月在『品質月刊』上寫些淵博知識系統的應用：在「工程」上、「服務業」、「研究開發」、「教育界」、「行銷與銷售」（1996年2月）、「環保」（1996年3月）、「電子業」（1996年4月）。