「華人戴明學院」是戴明哲學的學習共同體 ,致力於淵博型智識系統的研究、推廣和運用。 The purpose of this blog is to advance the ideas and ideals of W. Edwards Deming.

2019年6月12日 星期三

Trust. A Question of Trust 此書台灣有翻譯


Six Reith Lectures to make you smarter



2. A Question of Trust 此書台灣有翻譯

Very presciently, the formidable Cambridge academic Onora O’Neill looks at the issue of public trust.

We often hear people say we no longer trust our public services, institutions or the people who run them. Politicians, accountants, doctors, scientists, businessmen, and many others are treated with suspicion. Their word is doubted and their motives are questioned.
In this series from 2002, Onora O’Neill challenges the then approaches to accountability, investigates sources of deception in our society and re-examines questions of press freedom. Listen to lecture 1, Spreading Suspicion and lecture 3, Called to Account.
 




Harvard Business Review
Gourmet meals or “Karaoke Fridays” aren’t going to boost employee engagement. Instead, create a culture of trust.


Management behaviors that foster employee engagement
HBR.ORG

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