日本科技連 (JUSE) 所寫的品質革命中Deming 博士的貢獻

日本科技連 (JUSE) 所寫的品質革命中Deming 博士的貢獻 鍾漢清

...the best way out is always through.
---A Servant to Servants by Robert Lee Frost


寫給成立10周年的網路討論 Deming Electronic Network *DEN) 談
Deming vs. Juran
The Words by JUSE by Hanching Chung

昨天提筆抄錄一大段JUSE 在戴明獎十周年專刊解釋他們如何感謝Deming博士的幫忙。

我翻譯過 Deming 和 Juran 博士的重要著作，受益極大。兩位都長壽（Deming 晚年創造力極了不起。）。Business Week慶祝70周年設Innovators 專欄，述兩位前輩事績總帶記者劣根性，挑選出許多 gossips。我一向認為日本的成績最大功臣為日本，不是洋客。
不過日本懂得飲水思源，感恩。

我一個人在品質學會的一間會議室。CSQ很忙，借兩團體開會，自己也有課、有會議，辦事的人員團團轉。座位對面兩列講義夾，那「品質改善之短期系列課程」是我80年代初所創的點子，我自己留下2-3課程之講義。背後是我的老師們所捐贈的一些資料和書籍，THE STORY of ROCKFELLER FOUNDATION是1951年出版的，很精彩，我們可能到了2050或2100年，都沒有財團法人可以跟他們的VISIONS 和實務相當；連同「高階層企業管理考察團（三團）」之報告，可能是高院長送的。劉振老師送的日本科技連（JUSE，Union of Japanese Scientists and Engineers）的最為寶貴：


Some friends of DEN know my position and opinion on the personal impact on the 'Japanese Quality Revolution'. That is, the major and vital contributors are Japanese themselves, not any (native or overseas) quality gurus. Hence the argument of whom was more influential on the Japanese achievement or more popular is not relavant.

I admire Dr. Deming insightful and creative contribution to the theory of management and organizations. Dr. Juran's contribution is also significant.

On the other hand, the history was written and witnessed by JUSE. So I like to share with you their appreciation of Dr. Deming in an important document (note by Hanching : I used JUSE and SQC/QC in my own copy and I used their full names in the following ones) :

'The 10th Anniversary of the Deming Prize : How Have 25 Leading manufacturers Materialized SQC for Better Quality and More Efficient Operation?' May, 1960, presided by Kenichi Koyanagi

'It was in 1948, or three years after the war termination, that the Union of Japanese Scientists and Engineers started a series of research and investigation on the industrial application of Statistical Quality Control. But our research workers then were few, and they could avail themselves of little information and literature on the subject. Not until Dr. W. Edwards Deming gave his compact, practical Quality Control lectures in this country in August, 1950, under the Union of Japanese Scientists and Engineers sponsorship did our industrial application of Statistical Quality Control method start steady progress. It is his educational activities at that time and his advices and suggestion in the following years that have given us the guiding torchlight and invincible determination with which we have been well able to use QC methods wider and wider in industry, the Deming Prize was found, and it was award for the first time in 1951…

附件劉振老師與小柳賢一通信原稿（日文信應為奇美的張先生代寫）；劉振老師寫「1962年1月9日小柳賢一先生贈送」（大意）。