2015年4月5日 星期日

航空公司、旅客的質與量

While we might say in surveys that we care about quality, when it comes to clicking the button to purchase a flight, we overwhelmingly choose an airline on price. And so carriers do everything they can to give us what we want: cheaper fares over a pleasant experience. Who is to blame? http://econ.st/1D6OBEQ

The blame game
FOR those of us compelled to fly in cattle class, life is becoming more and more miserable. On that point most of us agree. But who is to blame?Opposite...
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