OOTC back cover
第 頁
..." If the [quality] gurus were to elect a master from their own ranks, they would certainly choose Deming."
-Fortune
"Dr. Deming has influenced my thinking in a variety of ways.What stands out is that he helped me crystallize my ideas concerning the value of teamwork, process improvement, and the pervasive power of the concept of continuous improvement."
-Donald E. Petersen, retired Chairman of the Ford Motor Company
第 118 頁
Leadership instead of the annual rating at Ford
The foregoing principles became clear a few years ago to Donald E. Petersen, now Chief Executive Officer of the Ford Motor Company. ...
中文 第129頁
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