品質良性連瑣反應: 一日之間創造出50000新工作機會.....

昨天CNN 報導 美國麥當勞一日之間創造出50000新工作機會.....

轉危為安的 品質良性連瑣反應


...To this end, W. Edwards Deming spoke of a chain reaction that begins with quality and its improvement as the aim, and ends in more jobs provided. More specifically this chain reaction is: "improve quality; costs decrease because of less fewer mistakes, fewer delays, snags, better use of machine time and materials; productivity improves; capture the market with better quality and lower price; stay in business; provide jobs and more jobs." Nowhere in this chain reaction is the objective to maximize profit. Profit is not expunged from the conduct of business; it is simply realized as a by-product of a commitment to quality in everything that is done and is reflected in the improved viability (i.e. ability to stay in business) of the enterprise. Costs are reduced, not by blaming the worker and lowering wages, but by actually learning how to improve the functioning of the system of work and management--yes, improving quality. This demands far more than management by the numbers....To Create Jobs Pursue Quality
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