Google "Deming" Alert: 兩則 沒什麼深入的內容....
One of the most valuable books is "Out of the Crisis" by W. Edwards Deming. He is the father of total quality management, and his 14 points is as pertinent to business today as they were when the book was published in 1986. People You Should Get to Know: Pieter Droog
An age-old answer
Lao-tzu, whose ancient works are the world’s most translated classic next to the Bible, stated: “It is better not to make merit a matter of reward lest people conspire and contend.”
Nearer our time, W. Edwards Deming has called the system by which merit is appraised and rewarded “the most powerful inhibitor to quality and productivity in the Western world”. He adds that it “nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, nourishes rivalry and leaves people bitter”. He ought to know because he guided Japan to its international reputation.My bonus by right
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